NOC L1 Support Engineer, Technical Support Engineer, Fault Management, Alarm Monitoring
Minimum Preferably ITI Graduate or Diploma (Electronics, Computer Science, IT and related field)Theoretical and on-job field trainings on radio/core network elements Certified training for Fault Management Engineer (programme aligned to TEL/Q6500 released by Telecom Sector Skill Council)
Worked as Field engineer for minimum 2-3 years
The tasks a Fault Management Engineer is expected to perform include:Monitoring network from NOC location
Maintaining network uptime by ensuring that faults are effectively resolved within the shortest period of time
Directing and coordinating with the field team to carry out corrective/change activities on site in case field support is required
Undertaking fault rectification
Undertaking configuration changes, upgrades and node back-up activities
Knowledge of network topology like ring structure, daisy chain structure and their characteristics
Knowledge of service networks GSM Network, WCDMA network and service applications, characteristics and capabilities
Knowledge of service application implementation and integration processes with Access, Core, Transport and Service Networks
Familiarity with the functionality of BSC and BTS site equipment like BSC node, indoor and outdoor BTS, feeder cables (IF, RF cables), microwaves (TDM and IP based), optical fiber, etc.Well-versed with the functionality of Passive infrastructure equipment like DG set, PIU panel, Transformer, SMPS, Air Conditioner, battery bank, etc.Knowledge of transmission media - optical and microwave
Knowledge of IP based network - IP back-hauling and IP networking
Knowledge of functionality of Network Monitoring System
Familiarity with standard fault-finding (troubleshooting) techniques
Knowledge of alarm types, resolution and remedy SLAs and escalation matrix
Well-versed with implications for non-response to tickets within defined SLAs
Ability to work in high pressure
Manual dexterity and stability
Ability to work independently or with teams
Hardworking and persistent
Good communication skills
Analytical thinking and decision-making
It is not a desk job
Work from home option is not available
Part-time work and contractual work may not be available
Local traveling maybe a part of this job role
May need to handle a team of Junior Engineers or Field Team
Working hours are 9/10 hours everyday for 5/6 days a week. This may vary from company to company
Overtime is common
Shift system maybe applicable
Is the job suitable for a candidate with special needs?Maybe
This job is not considered hazardous or dangerous Health risks include dealing with fiber optic cables, sparks from fusion splicing, elevated and overhead work, shock hazard, etc.Occupational hazards include harm to corneal or retinal eye sight, infection or skin irritation, burn injuries, electric shocks, physical injuries, fatigue, etc.
For freshers - INR 20,000 to INR 30,000 per month
For candidates with 5 - 6 yearsexperience - INR 35,000 to INR 50,000 per month
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Network Managed Services in India
With the rapidly-growing subscriber base, managing infrastructure and networks is becoming increasingly difficult for the service providers. Therefore, many service providers have been outsourcing their infrastructure or network management operations completely or partially.
Managed Services are fast-emerging as an attractive proposition for many enterprises that do not want to dedicate human resources and capital toward acquiring and administering technology infrastructure.
With increasing incidences of cyber-attacks, zero day attack, malicious malware, SYN flood, etc., India's managed security services market is forecast to witness a double-digit growth through 2019.
The ever-increasing capacity demands and continued cost pressure associated with convergence normally should drive further growth in the market for network managed services, and deliver benefits to CSPs and network equipment providers (NEPs) alike.
The telecom sector has been growing aggressive at an average for 35 per cent a year for close to two decades. According to experts, India's telecom industry is expected to generate 40 lakh new jobs in the next five years, spurred by growing potential in rural markets and rising Internet penetration, say experts.
According to component manufacturer TE connectivity, the sector has been one of the largest employers in the last decade and would need around 2.75 lakh people by 2015. A large positive impact of these trends would be a surge in demand for Engineers.
Mobile and fixed telecommunication services
Telecom infrastructure providers
Electrical/Electronic manufacturing companies
Managed security service providers
Maximum number of job openings are available in Mumbai, Hyderabad, Chennai, Bangalore, Chandigarh, Delhi NCR, Gurgaon, Pune and other Metro cities.
Will be updated
Engineering colleges across India including IITs, NITs
Technical institutes across India
ITIs across India
Certificate courses offered by institutes like NIIT, APTECH, NIELIT