Automotive Service Supervisor

Automotive Service Advisor

Automotive Service Mechanic

Car Mechanic

Minimum - Preferably a Diploma in Mechanical or Automobile Engineering

Certified training for Service Supervisor (aligned to ASC/Q 1412 released by Automotive Skills Development Council)

Experience of 1-2 years with ASDC Automotive Supervisor Certificate or Bachelor?s in Mechanical, Electrical or Automobile Engineering

Experience of 5-8 years for candidates with other qualification

The tasks a Service Supervisor is expected to perform include: Overseeing service, repair and maintenance work in the workshop

Managing the work done by Mechanics and other aggregate specialists within the expected time and cost

Ensuring minimum repeat complaints by customers

Ensuring that codes and ethics are followed by all at the workplace

Skilled in co-ordinating and allocating activities to Technical Specialists

Efficiency in ensuring that services and repairs are resolved within time and cost expectations

Familiarity with the maintenance of workshop facilities, tools, fixed equipment, etc.

Efficiency in providing the requisite stock of spare parts and supply of materials in the workshop

Familiarity with providing a safe working environment to all the Technicians on the floor

Ability to stay abreast with the latest technological advancements

Physically fit

Manual dexterity

On-the-job training is desirable for ASDC Service Supervisor Certificate or Bachelor?s in Mechanical, Electrical or Automobile Engineering

Good communication skills

Attention to detail

Ability to work independently and in a team

Hardworking and persistent


Self-directed learner


Ability to negotiate

It is a field job.

May need to handle a team

Local travelling is not a part of this job role

Part-time work is not available and contractual jobs are available in some cities

Work from home option is not available

Working hours

Working is 9 hours everyday for 6 days of a week

May require overtime

Shift system maybe applicable

Is the job suitable for a candidate with special needs?No

One may develop occupational hazards like injury to body, accidents, etc.

Health risks include exposure to harsh chemicals, spirits, paints, polishes, etc.

For candidates with 1-2 years of experience ? INR30,000 toINR35,000 per month

(These figures are indicative and subject to change)

Future Trends in the Automobile Industry

As the auto-shows began in January 2014, the industry promised a blend of technology and automotives. With the recession trend breaking its leashes in the past two years, 2014 was expected to get back on track with the sales of automobiles in the country.

Almost self-governing cars are predicted to be on the streets by 2020. More than half the cars on the streets are going to be powered by diesel by 2020. Industry watcher Gartner indicates that 30 percent of motorists want parking information. The facility is likely to come up after glitches in the infrastructure catch up.

High-Performance Hybrid cars are likely to gain greater popularity among consumers. The Indian automobile industry has a prominent future in India. Apart from meeting the advancing domestic demands, it is penetrating the international market too.

Favoured with various benefits such as globally competitive auto-ancillary industry, production of steel at lowest cost, inexpensive and high skill manpower, entrenched testing and R & D centres etc., the industry provides immense investment and employment opportunities for Service Supervisors.

Vehicle manufacturing units

Car dealerships and service centres

Small and intermediary scale service centres

Cities across India