Sector
Automotive
Keyword

Training Supervisor

Service Centre Training Specialist

Training Manager

Minimum ? Diploma/Degree or equivalent in Business Administration, Industrial Management or any

Graduate Degree

Post graduate degree/diploma in Business Administration

Certified training for

Service Training Centre In charge (programme aligned to ASC/Q 0802 released by

Automotive Skills Development Council)

1-2 years for graduates in any discipline

0 years for post-graduates in Business Administration

The tasks a

Service Training Centre In Chargeis expected to perform include:

Monitoring all aspects of the training program

Supervising the services function about IT functions and other service processes

Knowledge of interacting with the service function to make them comfortable with theenvironment

Proficiency in assessing the needs and requirements of the services function and dealers

Familiar with responding to negative comments or unfavourable queries of the trainee

Knowledge of evaluating the effectiveness of training delivery through responses generated by the service function

Proficiency in ensuring proper implementation of the training process

Knowledge about the billing functions and IT functions of the company

Familiar with using Management Information systems in the company

Proficiency in conducting market Research and surveys

Knowledge of the documentation requirements for appraisals and other performance evaluations of various subordinate positions

Familiar with the process flow for performance evaluation, documentation and appraisals related with them

Knowledge of software or formats such as MS Word, Excel, Power

Point and Management Information System (MIS) as prescribed by the organization

Interpersonal skills

Analytical skills

Energetic

Self-motivated

It is a desk job

Need not handle a team

Local travelling is not a part of this job role

Part-time work and contractual jobs are available

Work from home option is not available

Working hours

Working hours include 8/9 hours per day for 5/6 days a week

Shift system is available

Is the job suitable for a candidate with special needs?Yes

This job is not considered hazardous or dangerous

One may develop occupational hazards like body ache, fatigue, etc

A candidate with 1-2 years of experience -INR20,000 toINR25,000 per month

A candidate with 3-4 years of experienceINR30,000 toINR40,000 per month

(These figures are indicative and subject to change)

Growth estimates of the Automotive sector in India1

The industry currently accounts for almost 7% of the country?s GDP and employs about 19 million people both directly and indirectly. India is currently the seventh-largest producer in the world with an average annual production of 17.5 million vehicles, of which 2.3 million are exported.

Manpower Requirement v/s Supply in 20152

The Manpower requirement for the Auto Service sector in 2015 is set to increase by 65% to 1.3mn. Dealerships and authorized service centres of OEMs will absorb about 68% of this pool.

The key difference is in the emergence of the Non-OEM Service centres from the unorganized service centre market. This phenomenon will ensure and demand that the quality and skill of manpower for the remaining 32% of the market also is on par with OEM manpower.

Based on Institutes offering auto/ auto engineering/ auto repair courses, it is estimated that about530, 000 people graduate from these institutes every year. This is the number catering to the auto, auto components and auto service sectors. Yet it is lower that the auto service sector manpower requirement of over 780,000. Currently much of the gap is being bridged by OEM training programs and small private institutes offering unorganized training.

Auto mobile service training institutes like Auto Institute, Automotive Research Association of India, etc.

Cities across India

Will be updated

Gujarat Technological University

Bosch Training Centre

Auto Institute

Will be updated