4223-Telephone Switchboard Operators
Telephone Switchboard Operators
Telephone switchboard operators operate telephone communications switchboards and consoles to establish telephone connections, receive caller inquiries and service problem reports, and record and relay messages to staff or clients.
Dealing with telephone inquiries and recording messages
401 - Business Administration, Management and Operations
422301 - Switchboard Operator
Description : Operates telecommunication switchboards and consoles to assist callers establish telephone connections, receive caller inquiries and fault reports.
Green Occupation : No
Green Skill : NoTrade : No
Specializations : PABX Operator, Phone Centre Operator, Shift Telephonist, Telecom Operator, Telephone Operator / Attendant
Source : Organising Framework for Occupations (OFO) 2013, Department of Higher Education and Training, Republic of South Africa