4223-Telephone Switchboard Operators

Job Title: 

Telephone Switchboard Operators

Job Description: 

Telephone switchboard operators operate telephone communications switchboards and consoles to establish telephone connections, receive caller inquiries and service problem reports, and record and relay messages to staff or clients.


Dealing with telephone inquiries and recording messages

Linked Education ( CESM Codes ) : 

401 - Business Administration, Management and Operations

Specific Occupations: 

422301 - Switchboard Operator
Description : Operates telecommunication switchboards and consoles to assist callers establish telephone connections, receive caller inquiries and fault reports.
Green Occupation : No
Green Skill : NoTrade : No
Specializations : PABX Operator, Phone Centre Operator, Shift Telephonist, Telecom Operator, Telephone Operator / Attendant

International Careers(ISCO): 
Source Of Info: 

Source : Organising Framework for Occupations (OFO) 2013, Department of Higher Education and Training, Republic of South Africa