4223-Telephone switchboard operators

Job Title: 

Telephone switchboard operators

Job Description: 

Telephone switchboard operators operate telephone communications switchboards and consoles to establish telephone connections, receive caller inquiries and service problem reports, and record and relay messages to staff or clients.

Tasks: 

Tasks include

  • operating switchboards and consoles to connect, hold, transfer, and disconnect telephone calls
  • making connections for outgoing calls
  • dealing with telephone inquiries and recording messages
  • forwarding messages to staff or clients
  • investigating operating system problems and informing repair services.
Specific Occupations: 

42231
Attendant, switch board / Dispatcher, call/ Incharge, telex

42232
Telephonist

42233
Operator, switch board (telephone)/ Operator ,answering service

Similar O*NET Careers (USA) : 
International Careers(ISCO): 
Source Of Info: 

Source: Pakistan Bureau of Statistics, PSCO-2232