Sector
IT-ITES
Keyword

Communication Analyst

Information developer

Minimum Preferably Bachelor?s Degree in Science/Technology/Computers or any other graduate course Certified training for Communication Analyst (programme aligned to SSC/ Q7102 released by IT ITe

S SSC NASSCOM)

Minimum 0 - 2 years of work experience/internship in a related area

The tasks a Communication Analyst is expected to perform include:Developing communication materials supporting product development, program delivery and client services

Facilitating communications strategy like designing, planning, etc.Executing the work through gathering and analysing the data

Creating and maintaining efficient and iterative processes

Assisting in developing cross functional process maps Driving changes in processes/systems to streamline workflow and increase efficiency

Co-ordinating various ad hoc projects like creating presentations, creating process manuals, etc.Developing and managing data collection strategies

Establishing quality controls to ensure data integrity

Performing routine data analysis and presenting meaningful insights and findings

Analysing customer information requirements and product specifications to define technical content strategy

Designing and developing written or visual product-related information Developing standards documents and templates, scripts, style sheets and graphic libraries to ensure common look and feel

Knowledge of existing product family or new product within the technology

Skilled in designing, developing and maintaining complex technical information for multiple audiences

Skilled in participating in multiple projects concurrently

Equipped in leading a project team in the design, development and delivery of information products

Knowledge of managing outsource vendors for development of deliverables

Proficiency in English language

Familiar with concepts like SDLC, ERP packages, etc.

Certifications in change management, communication techniques, etc.

Hardworking and persistent

Attention to detail Result-oriented

Excellent communication skills

Good interpersonal skills Leadership skills Problem solving ability

Creative and out-of-box thinker

It is a desk job

Work from home is not applicable for this profile

Does not require supervising a team Part-time work and contractual jobs are not applicable

Local travelling is not part of the job

Working hours

Multinational companies usually work for 5 days a week and 8 to 9 hours everyday. This may vary from company to company

Shift working may predominantly not be available

Overtime may be required

Is the job suitable for a candidate with special needs?Yes

This job is not considered hazardous or dangerous One may develop occupational hazard like poor eyesight, obesity, joint pain, etc. if not taken care of

For candidates with experience - INR 21,000 to INR 75,000 per month (These figures are indicative and subject to change)

Prospects in IT Sector in IndiaAccording to ?Human Resource and Skill Requirements in the IT and ITES Industry Sector (2022)report, software products form the fastest growing segment of the global IT industry, with the software spends forecast to grow from USD 294 billion in FY 2008 to USD 537 billion in 2015. Over the same period, the addressable market for Indian software product businesses is estimated to reach USD 290 to 315 billion. The Indian IT and ITES industry currently employs about 2.2 million persons in comparison to 0.8 million in 2004. Based on the trends witnessed in productivity and the likely growth potential of the IT and ITES industry, it is expected that the industry would employ about 7.5 million persons directly by 2022.In the IT Exports segment, a large portion of the workforce is currently engineers and MCAs over 80%. The proportion of graduates of science and other streams engaged in software development is expected to show significant increase from about 5% to 10% currently to about 15% to 20%. This shows the trend is moving towards more cost cutting and providing in-house training wherever possible.The growth in software industry will lead to more demand for Communication Analyst.

http://www.nasscom.in/

Maximum numbers of job openings are available in Bangalore, Chandigarh, Delhi NCR, Hyderabad, Pune, Kolkata, Mumbai and other metro cities.