5222-Shop supervisors

Job Title ( International classification ): 
Shop supervisors
ISCO Code: 
Job Description: 
Shop supervisors supervise and coordinate the activities of shop sales assistants, checkout operators and other workers in retail and wholesale shops such as supermarkets and department stores.

Main Tasks include -

  • (a) planning and preparing work schedules and assigning staff to specific duties
  • (b) instructing staff on sales procedures, including how to handle difficult or complex cases
  • (c) ensuring that customers receive prompt service
  • (d) participating in and providing advice to managers on interviewing, hiring training, evaluating, promoting and dismissing staff, and resolving staff grievances
  • (e) examining returned goods and deciding on appropriate action
  • (f) taking inventory of goods for sale and ordering new stock
  • (g) ensuring that goods and services are correctly priced and displayed
  • (h) ensuring that safety procedures are enforced.

Examples of the occupations classified here:
- Checkout supervisor
- Supermarket supervisor


Some related occupations classified elsewhere:
Shop managers - 1420
Shopkeepers - 5221
Street stall salesperson - 5211

Careers ( AUS/NZ Standards ): 
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Careers ( Pakistan Standards): 
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