Title Job Zone Two: Some Preparation Needed
Experience Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Education These occupations usually require a high school diploma.
Job Training Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Examples These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.
SVP Range (4.0 to 6.0)
  • Majority (52.4) percent of respondents had : High School Diploma (or GED or High School Equivalence Certificate)
  • Some (21.7) percent of respondents had :Associate's Degree (or other 2-year degree)
  • Some (16.42) percent of respondents had :Some College Courses

Interest Code : CE

  • Conventional-Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
  • Enterprising-Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
  • Oral Comprehension-The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression-The ability to communicate information and ideas in speaking so others will understand.
  • Speech Recognition-The ability to identify and understand the speech of another person.
  • Speech Clarity-The ability to speak clearly so others can understand you.
  • Problem Sensitivity-The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Deductive Reasoning-The ability to apply general rules to specific problems to produce answers that make sense.
  • Integrity-Job requires being honest and ethical.
  • Dependability-Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Attention to Detail-Job requires being careful about detail and thorough in completing work tasks.
  • Cooperation-Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Stress Tolerance-Job requires accepting criticism and dealing calmly and effectively with high stress situations.
  • Independence-Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.

Top 3 Values

  • Relationships-Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
  • Support-Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
  • Independence-Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
  • Active Listening-Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking-Talking to others to convey information effectively.
  • Reading Comprehension-Understanding written sentences and paragraphs in work related documents.
  • Critical Thinking-Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Monitoring-Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Social Perceptiveness-Being aware of others' reactions and understanding why they react as they do.
  • Clerical-Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • English Language-Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Customer and Personal Service-Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Mathematics-Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • Economics and Accounting-Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
  • Computers and Electronics-Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Verify accuracy of billing data and revise any errors.
  • Prepare itemized statements, bills, or invoices and record amounts due for items purchased or services rendered.
  • Perform bookkeeping work, including posting data or keeping other records concerning costs of goods or services or the shipment of goods.
  • Operate typing, adding, calculating, or billing machines.
  • Answer mail or telephone inquiries regarding rates, routing, or procedures.
  • Resolve discrepancies in accounting records.
  • Type billing documents, shipping labels, credit memorandums, or credit forms, using typewriters or computers.
  • Contact customers to obtain or relay account information.
  • Review documents such as purchase orders, sales tickets, charge slips, or hospital records to compute fees or charges due.
  • Keep records of invoices and support documents.
  • Processing Information-Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
  • Interacting With Computers-Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Getting Information-Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Performing Administrative Activities-Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
  • Communicating with Supervisors, Peers, or Subordinates-Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Identifying Objects, Actions, and Events-Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
  • Telephone-Mostly you have telephone conversations in this job
  • Face-to-Face Discussions-Mostly you have to have face-to-face discussions with individuals or teams in this job?
  • Contact With Others-This job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
  • Frequency of Decision Making-The worker is required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization
  • Freedom to Make Decisions-The job offers decision making freedom without supervision
  • Importance of Being Exact or Accurate-Required to be very exact or highly accurate in performing this job
  • Spend Time Sitting-Mostly this job requires sitting
  • Indoors, Environmentally Controlled-Mostly this job require working indoors in environmentally controlled conditions
  • Accounting software
  • Customer relationship management CRM software
  • Data base user interface and query software e.g. Database software
  • Desktop publishing software
  • Medical software e.g. eMDs Medisoft
  • Document management software e.g. File management systems
  • Accounting software e.g. GE Healthcare Centricity EMR
  • Medical software e.g. Healthcare common procedure coding system HCPCS
  • Accounting software e.g. Intuit QuickBooks
  • Medical software e.g. Medical condition coding software
  • Desktop calculator e.g.10-key calculators
  • Accounting machines e.g.Billing machines
  • Accounting machines e.g.Bookkeeping machines
  • Desktop computers
  • Pocket calculator e.g.Handheld calculators
  • Laser fax machine e.g.Laser facsimile machines
  • Photocopiers
  • Scanners
Sub Family
Industries
Health Care and Social Assistance (40%)
Professional Scientific and Technical Services (12%)
For more details on industries and there classification, refer here
Cluster

For more details on career clusters, refer here

Pathway

For more details on career pathways, refer here