Bright Outlook

Yes

Automation Impact

Medium

Salary Level
Below Average
Title Job Zone Two: Some Preparation Needed
Experience Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Education These occupations usually require a high school diploma.
Job Training Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Examples These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.
SVP Range (4.0 to 6.0)
  • Majority (51.67) percent of respondents had : High School Diploma (or GED or High School Equivalence Certificate)
  • Some (18.86) percent of respondents had :Associate's Degree (or other 2-year degree)
  • Some (14.08) percent of respondents had :Less than a High School Diploma

Interest Code : ECS

  • Enterprising-Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
  • Conventional-Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
  • Social-Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
  • Oral Comprehension-The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression-The ability to communicate information and ideas in speaking so others will understand.
  • Speech Clarity-The ability to speak clearly so others can understand you.
  • Speech Recognition-The ability to identify and understand the speech of another person.
  • Problem Sensitivity-The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Deductive Reasoning-The ability to apply general rules to specific problems to produce answers that make sense.
  • Integrity-Job requires being honest and ethical.
  • Stress Tolerance-Job requires accepting criticism and dealing calmly and effectively with high stress situations.
  • Leadership-Job requires a willingness to lead, take charge, and offer opinions and direction.
  • Cooperation-Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Dependability-Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Self Control-Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

Top 3 Values

  • Independence-Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
  • Relationships-Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
  • Working Conditions-Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
  • Active Listening-Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking-Talking to others to convey information effectively.
  • Service Orientation-Actively looking for ways to help people.
  • Critical Thinking-Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Monitoring-Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Social Perceptiveness-Being aware of others' reactions and understanding why they react as they do.
  • Customer and Personal Service-Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Administration and Management-Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Sales and Marketing-Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • English Language-Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Education and Training-Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  • Personnel and Human Resources-Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
  • Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Formulate pricing policies for merchandise, according to profitability requirements.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Instruct staff on how to handle difficult and complicated sales.
  • Assign employees to specific duties.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
  • Keep records of purchases, sales, and requisitions.
  • Plan and coordinate advertising campaigns and sales promotions and prepare merchandise displays and advertising copy.
  • Training and Teaching Others-Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
  • Performing for or Working Directly with the Public-Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
  • Making Decisions and Solving Problems-Analyzing information and evaluating results to choose the best solution and solve problems.
  • Resolving Conflicts and Negotiating with Others-Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
  • Coaching and Developing Others-Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
  • Communicating with Supervisors, Peers, or Subordinates-Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Telephone-Mostly you have telephone conversations in this job
  • Contact With Others-This job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
  • Deal With External Customers-Important to work with external customers or the public in this job
  • Face-to-Face Discussions-Mostly you have to have face-to-face discussions with individuals or teams in this job?
  • Indoors, Environmentally Controlled-Mostly this job require working indoors in environmentally controlled conditions
  • Work With Work Group or Team-Important to work with others in a group or team in this job
  • Frequency of Decision Making-The worker is required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization
  • Responsibility for Outcomes and Results-Responsible for work outcomes and results of other workers
  • Document management software e.g. Adobe Systems Adobe Acrobat
  • Graphics or photo imaging software e.g. Adobe Systems Adobe Fireworks
  • Desktop publishing software e.g. Adobe Systems Adobe InDesign
  • Graphics or photo imaging software e.g. Adobe Systems Adobe Photoshop
  • Point of sale POS software e.g. American Precision Instruments Regit
  • Video creation and editing software e.g. Apple Final Cut Pro
  • Point of sale POS software e.g. ASI Point of Sale
  • Computer aided design CAD software e.g. Autodesk Revit
  • Point of sale POS software e.g. Bibase 4POS Retail
  • Data base user interface and query software e.g. Data entry software
  • Adjustable widemouth pliers
  • Adjustable wrenches
  • Bar code reader equipment e.g.Barcode scanners
  • Cash registers
  • Magnetic stripe readers and encoders e.g.Credit card processing machines
  • Desktop computers
  • Adjustable widemouth pliers e.g.Hammer pliers
  • Ladders
  • Laser fax machine e.g.Laser facsimile machines
  • Laser printers
Job Family
Sales and Related
Industries
Retail Trade (64%)
Self-Employed (28%)
For more details on industries and there classification, refer here