4224-Hotel receptionists

Job Title: 

Hotel receptionists

Job Description: 

Hotel receptionists register guests, assign rooms, issue keys, provide information concerning the hotel services, make room reservations, keep a record of rooms available for occupancy and present statements of charges to departing guests and receive payment.


Tasks include

  • maintaining an inventory of rooms available for occupancy, reservations and room assignments
  • registering arriving guests, assigning rooms
  • verifying customer?s credit and issuing room keys
  • providing information regarding hotel services and services available in the community
  • providing information about availability of accommodation and making room reservations
  • responding to guests? requests for housekeeping and maintenance services as well as complaints
  • contacting housekeeping or maintenance services when guests report problems
  • compiling and checking guest accounts for charges using computerized or manual systems
  • receiving and forwarding messages in person or using telephone or telephone switchboard
  • reviewing statements of charges to departing guests and receiving payment.
Specific Occupations: 

Receptionist, hotel

Hotel front desk clerk

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International Careers(ISCO): 
Source Of Info: 

Source: Pakistan Bureau of Statistics, PSCO-2233