Community Service Provider

Village Level Entrepreneur

Minimum ? 12th pass

Certified training for Community Service Provider (programme aligned to AGR/Q7603 released by Agriculture Skill Council of India)

Minimum ? preferable experience in Services distribution, Rural markets

The tasks a Community Service Provider is expected to perform include:

Acting as the front-end delivery point for both government and private sector services to the rural citizens of India

Ensuring speedy distribution of both services and information to the villagers

Acting as a touch point between the businesses and the customers at the Community Service Centres (CSCs)

Educating the villagers on 26 types of Government To Community (G2C) services

Explaining the rural population about the scores of other services related to the daily lives of the rural population

Selling products and services by corporate and the government

Setting up basic infrastructure to set up a CSC as in suitable premises, electricity and telephone connection, tools and furniture

Choosing the location, analysing the cost benefit ratio and meeting the legal requirements

Maintaining relation with various implementation agencies as in SCA (Service Center Agency) and SDA (State Designated Authority)

Identifying the types of additional services that would benefit farmers

Planning, preparing and executing the services to be provided to farmers

Familiar with the basic concepts of ICT based services

Knowledge of basic computer operations

Skilled in book keeping and accounting

Knowledge of internet related operations and basic hardware connected to computer for CSC operations as in scanner, printer, etc.

Knowledge of use of telephones, computers, printers, modems and fax

Basic knowledge of video and audio equipment used to communicate voice, picture and written text electronically

Knowledge of how to send and receive emails

Familiar with typical problems raised by customers (villagers) and their solutions, including workaround (alternate/situational) solutions

familiar with the importance of documenting, classifying, prioritising service requests

skilled in maintaining a knowledge-base of the known problems

Basic knowledge of arithmetic and numeric calculations for MTD sales

Knowledge of suitable location, climate and seasonal parameters for farming

Knowledge of various scientific methods and technologies for increasing crop production, farmer productivity and earnings

Knowledge of the current market scenario

Not applicable

Good business sense

Good planner

Strong leadership skills

Analytical skills

Good communication skills

Good management skills

Critical thinking skills

Problem solving skills

Good decision making skills

It is not a desk job

Need not handle a team

Local travelling is not a part of this job role

Part-time work and contractual jobs maybe available

Work from home option is not available

Working hours
Companies usually work for 5/6 days a week and 8/9 hours everyday. This may vary from company to company

Shift system maybe available

Is the job suitable for a candidate with special needs?

This job is not considered hazardous or dangerous

One may develop occupational hazards such as stress on eyes, mental and physical strain, joint pains, etc. if not taken care of

For candidates with experience - INR 9,000 to INR 15,000 per month

(These figures are indicative and subject to change)

Agriculture Industry in India

According to a report by IBEF, Agriculture plays a vital role in the Indian economy. Over 70 per cent of the rural households depend on agriculture as their principal means of livelihood. Agriculture, along with fisheries and forestry, accounts for one-third of the nation?s GDP and is its single largest contributor. The total Share of Agriculture & Allied Sectors (Including agriculture, livestock, forestry and fishery sub sectors) in terms of percentage of GDP is 13.9 percent during 2013-14 at 2004-05 prices. [As per the estimates released by Central Statistics Office].

The Indian agriculture sector is expected to grow with better momentum in the next few years owing to increase in investment in agricultural infrastructure such as irrigation facilities, warehousing and cold storage. Factors such as reduced transaction costs, time, better port gate management and fiscal incentives will also contribute to this upward trend. Furthermore, the increased use of genetically modified crops is also expected to better the yield of the Indian farmers. So, this sector will have a lot of demand for a Community Service Provider in the present and in the future.

State Governments


Cities and towns across India