Room Attendant

Bell Boy

Bell Hop

Hotel Porters

The tasks a Room Bearer is expected to perform include:

Assisting guests arriving at hotel entrance by opening doors of vehicle

Helping guests to alight, and guiding them to Reception Clerk

Seeing that luggage is unloaded and carried to guest?s room by Lascars

Assisting residents in getting taxis or coaches.

Answering telephone calls

Allotting rooms to unexpected guests in absence of enquiry and Reception Clerk

Maintaining night report register indicating happenings, work of night duty staff etc.

Maintaining keys of resident rooms and arranging for delivery of mail, letters and telegrams

Making beds, clean dress and polish shoes

Ability to ensuresecurity of guest rooms and privacy of guests

Well-versed about replenishment of amenities according to the operational standards

Ability to converse in a polite and helpful manner when dealing with guests

Proficient with the duties like, changing bed linen and towels, making beds, cleaning floors, dusting, polishing of furniture, cleaning bathrooms, etc.

Will be updated

Good communication skills

Problem solving skills

Good eyesight

Physically fit

Manual dexterity

Reliability and honesty

Attention to detail

It is not a desk job

Need not handle a team Local travelling is not a part of this job role

Part-time work and contractual jobs are available in some cities

Work from home option is not available

Working hours

Tourism and hospitality Industry usually works for 5/6 days a week and 8/9 hours everyday. This may vary from company to company

Shift system is available

Being self-employed is also an option. In this case, the working hours and days will be flexible

Is the job suitable for a candidate with special needs?Maybe

The job is listed as mildly hazardous or dangerousunder The Factories Act, 1948 (section 87)

Occupational hazards include exhaustion, back aches, work-related pain or discomfort, general fatigue, stress, slips, falls etc.

Health risks include kneeling, crouching, crawling or standing for long hours, physical workload, time pressure, etc.

For candidates with up to 2 years of experience INR 10,000 to INR 11,000 per month

For candidates with 2 to 5 years of experience INR 12,000 to INR 13,000 per month

For candidates with over 6 years of experience INR 15,000 to INR 16,000 per month

(These figures are indicative and subject to change)

Tourism Industry Growth in IndiaForeign tourist arrivals (FTAs) in India have been consistently increasing in the last 30 years. Ever since the turn of the millennium, the number of FTAs has grown at a CAGR of 9%, until 2012. Going forward, FTAs are expected to grow at a slower pace of ~5.9%.Hoteliers are looking to hire younger candidates for entry-level positions. The sector witnessed tremendous growth at ~12.4% CAGR (current prices) during 2007?12. Intrinsic growth of the sector at constant prices was approximately 2.2% in the same period. The subsequent period of 2013?17 is expected to witness a marginally higher growth rate of 2.6% at constant prices, highlighting the continuation of the sector?s golden period.With the increased thrust of inbound tourism, a large number of people might be required in the travel and tour operators segment in tier 2 and 3 cities and in popular tourist destinations in India. With increasing competition and the need to both attract and retain customers paramount for operators, high quality of service offerings becomes critical.This can only be met by employing a highly motivated and highly skilled staff across functions and roles in a hotel. This highlights the need for good quality skill imparting and training provision from supply institutions, viz. vocational, degree/ certification, graduation or finishing schools.

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