United States
Sector
Keyword
Housekeeping Manager
Housekeeping Assistant
Housekeeping Staff
Executive Housekeeper
Minimum Preferably 10th standard pass
Certified training for Housekeeping Supervisor (programme aligned to THC/Q0201 released by Tourism and Hospitality Indian Skill Council)
At least 3 years of experience in housekeeping operations
The tasks a Housekeeping Supervisor is expected to perform include:Monitoring, guiding, directing and motivating subordinates to complete housekeeping tasks
Supervising and reviewing the service which involves planning of equipment & supplies
Preparing staff roster and briefing the staff
Training and developing staff for housekeeping work
Collecting customer feedback
Knowledge of servicing procedures and policies for carrying out housekeeping tasks in the workplace
Proficient in allocating work to staff and monitor responsibilities to ensure standards are maintained
Well-versed with monitoring the allocation and use of resources
Knowledge of different cleaning agents, materials and tools used in the housekeeping service, their storage and preparation
Proficient in taking a constant stock of housekeeping supplies
Well-versed with monitoring the work of the housekeeping service
Adept at identifying and suggesting possible ways to improve housekeeping services
Well-versed with giving feedback to the staff in a way that motivates them
Ability to deal with problems
Not applicable
Physically fit
Good communication skills
Strong organizational skills
Good moral character
High integrity
Service-oriented Problem solving skills
Decision-making
Motivational skills
It needs one to be on their toes
Work from home option is not available
Part-time work and contractual jobs maybe available
Travelling is not a part of the job
May need to handle a team
Working hours
Working hours are 9/10 hours everyday for 6 days a week. This may vary from company to company
Overtime is common
Shift system maybe applicable
Is the job suitable for a candidate with special needs?No
This job is not considered hazardous or dangerous
Health risks include collisions and falls, injuries from electrical problems, lifting heavy weights, etc.Occupational hazards include overexertion, back problems, minor injuries, etc.
For freshers - INR 12,000 to INR 15,000 per month For candidates with 2-3 years of experience or more - INR 15,000 to INR 20,000 per month (These figures are indicative and subject to change)
Overview of Tourism & Hospitality Sector in India
The Travel & Tourism industry in India accounted for approximately 6% of GDP and 30.5 million jobs (including direct and indirect). The size of the Tourism industry is expected to grow from 4,413 billion currently to about 21,011 billion by 2022, growing at a CAGR of 13%.
The rapidly increasing purchasing power of the middle class, better road connectivity and evolving lifestyle have contributed to the growth of Travel & Tourism in India. Currently Travel & Tourism, being employment intensive, provides employment to approximately 31 million (both direct & indirect) people throughout the country and is one of the largest employers in the country. This number is expected to rise to over 40 million by 2019 and over 43 million by 2022.
The employment in the hotel category (excluding motels along the highway) is forecasted to increase to over 2.9 million by 2018 and 4 million in 2022. This will create an incremental employment opportunity for a Housekeeping Supervisor.
Hotels and motels across India
Travel agencies across India
Restaurants across India
Cruise liners
Town and cities across India
University Institute of Hotel Management & Tourism
School of Tourism & Hospitality Services Management
India Tourism Development Corporation Ltd
Indian Housekeepers Club
Indian Institute of Hospitality & Management
ITC Hospitality Management Institute