Sector
IT-ITES
Keyword

HR Executive

Human Resource Co-ordinator

Human Resource Officer

Minimum Preferably Bachelor?s Degree in Human Resources/General Management or graduate in any discipline

Certified training for Associate - HRO (programme aligned to SSC/ Q2502 released by IT ITe

S SSC NASSCOM)

Minimum 0-2 years of work experience in HR operations/shared service roles

The tasks an Associate HRO is expected to perform include:Performing various activities pertaining to human resource management Co-ordinating checks and logistics of employees, joining/leaving the organisation

Co-ordinating employee engagement activities

Supporting employee helpdesk for quires or any other issues Monitoring absence matters

Scheduling training programmes for the employees

Collating post-training feedback

Monitoring/executing payroll applications Enrolling employees in benefits programs

Proficiencyin all HR processes

Knowledge of various applications used for HR processes like payroll software, attendance application, etc.

Knowledge of relevant documentation to be completed at different stages in HR processes

Skilled in coordinating checks and logistics for employees joining/leaving

Awareness of the current practice in HR processes

Basic knowledge of organising training for employees

Knowledge of common payroll queries and responses to them

Skilled in coordinating benefits programs with suppliers for the employees

Basic knowledge of the various laws regarding compensation, tax deductions, etc.

Certifications/courses/trainings in one or more of the following areas of HRM compensation, learning and development, payroll standards and accounting, employment laws, etc. Certifications/courses/trainings in MS Excel / MS Access, or any of the HR Systems or HR applications

Hardworking and persistent

Result-oriented

Good communication skills Team player

Excellent co-ordination ability

It is a desk job

Need not handle a team

Local travelling is not a part of this job role

Part-time work and contractual jobs are not available

Work from home option is not available

Working hours

Multinational companies usually work for 5 days a week and 8 to 9 hours everyday. This may vary from company to company

Shift working may predominantly not be available

Overtime may be required

Is the job suitable for a candidate with special needs?Yes

This job is not considered hazardous or dangerous One may develop occupational hazard like poor eyesight, obesity, joint pain, etc. if not taken care of

For fresher - INR 10,000 to INR 24,000 per monthFor candidates with experience - INR 14,000 to INR 35,000 per month (These figures are indicative and subject to change)

Prospects in IT/ITES Industry with Special Reference to HR Sector

According to ?Human Resource and Skill Requirements in the IT and ITES Industry Sector (2022)report, the IT service spending is expected to increase to US $ 1.5 to 1.7 trillion till 2022. Out of this the global market research and analytics segment is expected to worth US $ 60 billion with an outsource component of US $ 25 to 30 billion. It is expected that the share of IT and ITES would change from about 75% and 25% respectively to about 60% and 40% respectively, indicating an increasing share for the ITES (BPO/KPO) segment. Based on the trends witnessed in productivity and the likely growth potential of the IT and ITES industry, it is expected that the industry would employ about 7.5 million persons directly by 2022.

As a sub-sector of the IT sector, the Indian Business Process Management industry has experienced key transformations over the past few years, gaining experience and maturity. This has broadened the ambit of the services that the BPO industry currently provides. Human Resource Management is an important part of every company irrespective of its size. People working in this segment can move to other processes in related field, hence broadening their horizon.This means there will be a huge demand for Associate-HRO jobs.

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