Technical Support Engineer
Minimum Preferably Bachelor's Degree in Computer Science/Computer Engineering/Technology
Certified training for Support Engineer (programme aligned to SSC/ Q 6101 released by IT-ITe
0-1 years of work experience/internship in a related area
The tasks a Support Engineer is expected to perform include: Planning and managing project related activities for the integration of new hardware and software to the client site
Ensuring that hardware and software systems are fully deployed, implemented and functioning
Well-versed with the purpose and scope of work to be carried out and the importance of keeping within these boundaries
Knowledge on how to identify project requirements, resources and stakeholders
Well-versed in usinga range of products including frontend/ middleware
Competent to make project assumptions
Knowledge of creating project plans , monitoring and reporting on progress
Proficient in technologies related to the area of work
Training programs in customer orientation, dealing with difficult customers etc. and vendor conducted trainings
Knowledge of various technology trends
Knowledge about IT initiatives
Ability to self-direct
It is a desk job
Work from home option is not available
Part-time work and contractual jobs are available in some cities
Local travelling maybe a part of this job role
May not need to handle a team Working hours
IT & ITES companies usually work for 5/6 days a week and 8/9 hours everyday. This may vary from company to company
Shift system is available. Being self-employed is not an option.
Is the job suitable for a candidate with special needs?Maybe
This job is considered mildly hazardous or dangerous Occupational hazards include weight gain, headaches, body aches, eye strain, loss of concentration, loss of sleep and appetite, fatigue, weepy bouts etc.Health risks include exposure to demanding and strenuous routine, repetitive tasks, etc.
For freshers INR 18,000 to INR 20,000 per month
For candidates with 1/2 yearsexperience - INR 22,500 to INR 25,000 per month
For candidates with over 2 yearsexperience INR 28,000 to INR 32,000 per month
(These figures are indicative and subject to change)
Growth in Software Products of IT Sector in India
Software products form the fastest growing segment of the global IT industry, with the software spends forecast to grow from USD 294 billion in FY 2008 to USD 537 billion in 2015. Over the same period, the addressable market for Indian software product businesses is estimated to reach USD 290 to 315 billion. The next decade will play a crucial role in bringing about disruptive growth for the Indian Software Products segment, and the annual revenue aggregate of this segment is forecasted to grow from USD 1.4 billion in FY2008 to USD 9.5 to 12 billion by FY2015. Over the past 3 years, the annual revenue aggregate of Indian software product businesses has grown at a CAGR of 44%.
The growth is likely to be in the areas of Business Intelligence (BI), Enterprise Resource Management (ERM), storage, security, BFSI, telecom, healthcare, retail, search engine marketing, mobile applications, social networking, and online gaming.
In the IT Exports segment, a large portion of the workforce is currently engineers and MCAs over 80%. The proportion of graduates of science and other streams engaged in software development is expected to show significant increase from about 5% to 10% currently to about 15% to 20%.
Based on the trends witnessed in productivity and the likely growth potential of the IT and ITES industry, it is expected that the industry would result in an incremental employment of about 7.5 million persons directly by 2022.
Maximum number of job openings are available in IT & ITES companies across Tier 1 and Tier 2 cities.
College of Engineering & Technology, Ghatikia, Kalinga Nagar, Bhubaneswar- 751003 Orissa,
Phone: +91 674 2364075 www.cet.edu.in
Government College of Science, Raipur, Chhattisgarh G. E. Road, Raipur. Pin- 492010
phone : 2263131 www.gcsrcg.org
Govt. College Of Engineering, Mangattuparamba, Parassinikkadavu (P.O), Kannur-670 563,Kerala
Phone : 0497-2780226 http://www.gcek.ac.in
B.R.A. Bihar University, Muzaffarpur, Bihar, India PIN - 842002
Telephone - 0621-2243071 http://www.brabu.net
Government Autonomous College, At/Po-Bhawanipatna, District-Kalahandi
Pin-766001 Phone: 06670230241 http://www.gacbhawanipatna.org
Government college of engineering of Bargur, NH 46, Bargur, Krishnagiri,
Tamil Nadu - 635 104 P: 04343 266 067 http://www.gcebargur.ac.in
Government Engineering College Jhalawar, Sunel Road, Gram Chandlai, Tehsil Jhalrapatan, Distt. Jhalawar - 326023 Phone - 07432 242812/242814 http://www.gecj.ac.in
Government College Of Engineering, Railway Station Road, Aurangabad 431005 Maharashtra
Phone No : 2334348/ 2366111/ 2366124/ 2334349/ 2366125 http://www.geca.ac.in
Goverment Engineering College, Painavu, Idukki, Kerala - 685603