Technical Support Engineer

Minimum Preferably Bachelor's Degree in Computer Science/Computer Engineering/Technology

Certified training for Support Engineer (programme aligned to SSC/ Q 6101 released by IT-ITe


0-1 years of work experience/internship in a related area

The tasks a Support Engineer is expected to perform include: Planning and managing project related activities for the integration of new hardware and software to the client site

Ensuring that hardware and software systems are fully deployed, implemented and functioning

Well-versed with the purpose and scope of work to be carried out and the importance of keeping within these boundaries

Knowledge on how to identify project requirements, resources and stakeholders

Well-versed in usinga range of products including frontend/ middleware

Competent to make project assumptions

Knowledge of creating project plans , monitoring and reporting on progress

Proficient in technologies related to the area of work

Training programs in customer orientation, dealing with difficult customers etc. and vendor conducted trainings

Knowledge of various technology trends

Knowledge about IT initiatives



Ability to self-direct

It is a desk job

Work from home option is not available

Part-time work and contractual jobs are available in some cities

Local travelling maybe a part of this job role

May not need to handle a team Working hours

IT & ITES companies usually work for 5/6 days a week and 8/9 hours everyday. This may vary from company to company

Shift system is available. Being self-employed is not an option.

Is the job suitable for a candidate with special needs?Maybe

This job is considered mildly hazardous or dangerous Occupational hazards include weight gain, headaches, body aches, eye strain, loss of concentration, loss of sleep and appetite, fatigue, weepy bouts etc.Health risks include exposure to demanding and strenuous routine, repetitive tasks, etc.

For freshers INR 18,000 to INR 20,000 per month

For candidates with 1/2 yearsexperience - INR 22,500 to INR 25,000 per month

For candidates with over 2 yearsexperience INR 28,000 to INR 32,000 per month

(These figures are indicative and subject to change)

Growth in Software Products of IT Sector in India

Software products form the fastest growing segment of the global IT industry, with the software spends forecast to grow from USD 294 billion in FY 2008 to USD 537 billion in 2015. Over the same period, the addressable market for Indian software product businesses is estimated to reach USD 290 to 315 billion. The next decade will play a crucial role in bringing about disruptive growth for the Indian Software Products segment, and the annual revenue aggregate of this segment is forecasted to grow from USD 1.4 billion in FY2008 to USD 9.5 to 12 billion by FY2015. Over the past 3 years, the annual revenue aggregate of Indian software product businesses has grown at a CAGR of 44%.

The growth is likely to be in the areas of Business Intelligence (BI), Enterprise Resource Management (ERM), storage, security, BFSI, telecom, healthcare, retail, search engine marketing, mobile applications, social networking, and online gaming.

In the IT Exports segment, a large portion of the workforce is currently engineers and MCAs over 80%. The proportion of graduates of science and other streams engaged in software development is expected to show significant increase from about 5% to 10% currently to about 15% to 20%.

Based on the trends witnessed in productivity and the likely growth potential of the IT and ITES industry, it is expected that the industry would result in an incremental employment of about 7.5 million persons directly by 2022.

Maximum number of job openings are available in IT & ITES companies across Tier 1 and Tier 2 cities.

Not Applicable

College of Engineering & Technology, Ghatikia, Kalinga Nagar, Bhubaneswar- 751003 Orissa,

Phone: +91 674 2364075

Government College of Science, Raipur, Chhattisgarh G. E. Road, Raipur. Pin- 492010

phone : 2263131

Govt. College Of Engineering, Mangattuparamba, Parassinikkadavu (P.O), Kannur-670 563,Kerala

Phone : 0497-2780226

B.R.A. Bihar University, Muzaffarpur, Bihar, India PIN - 842002

Telephone - 0621-2243071

Government Autonomous College, At/Po-Bhawanipatna, District-Kalahandi

Pin-766001 Phone: 06670230241

Government college of engineering of Bargur, NH 46, Bargur, Krishnagiri,

Tamil Nadu - 635 104 P: 04343 266 067

Government Engineering College Jhalawar, Sunel Road, Gram Chandlai, Tehsil Jhalrapatan, Distt. Jhalawar - 326023 Phone - 07432 242812/242814

Government College Of Engineering, Railway Station Road, Aurangabad 431005 Maharashtra

Phone No : 2334348/ 2366111/ 2366124/ 2334349/ 2366125

Goverment Engineering College, Painavu, Idukki, Kerala - 685603