Cluster: 
Marketing; Sales and Service

Top Knowledge

Top Skill

  • Active Listening
  • Speaking
  • Critical Thinking
  • Reading Comprehension
  • Service Orientation

Top Work Context

  • High Importance of Being Exact or Accurate
  • Highly Structured versus Unstructured Work
  • Need for Frequent Decision Making
  • High Impact of Decisions on Co-workers or Company Results
  • High Freedom to Make Decisions

Top WorkActivity

  • Establishing and Maintaining Interpersonal Relationships
  • Getting Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Updating and Using Relevant Knowledge
  • Making Decisions and Solving Problems