Automation Impact

High

Salary Level
Below Average
Title Job Zone Two: Some Preparation Needed
Experience Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Education These occupations usually require a high school diploma.
Job Training Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Examples These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.
SVP Range (4.0 to 6.0)
  • Majority (49.61) percent of respondents had : High School Diploma (or GED or High School Equivalence Certificate)
  • Some (45.45) percent of respondents had :Some College Courses
  • Some (2.98) percent of respondents had :Associate's Degree (or other 2-year degree)

Interest Code : CE

  • Conventional-Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
  • Enterprising-Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
  • Near Vision-The ability to see details at close range (within a few feet of the observer).
  • Written Comprehension-The ability to read and understand information and ideas presented in writing.
  • Speech Recognition-The ability to identify and understand the speech of another person.
  • Oral Comprehension-The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Written Expression-The ability to communicate information and ideas in writing so others will understand.
  • Oral Expression-The ability to communicate information and ideas in speaking so others will understand.
  • Integrity-Job requires being honest and ethical.
  • Attention to Detail-Job requires being careful about detail and thorough in completing work tasks.
  • Cooperation-Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Dependability-Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Independence-Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
  • Initiative-Job requires a willingness to take on responsibilities and challenges.

Top 3 Values

  • Relationships-Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
  • Support-Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
  • Independence-Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
  • Reading Comprehension-Understanding written sentences and paragraphs in work related documents.
  • Active Listening-Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Writing-Communicating effectively in writing as appropriate for the needs of the audience.
  • Speaking-Talking to others to convey information effectively.
  • Monitoring-Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Time Management-Managing one's own time and the time of others.
  • Clerical-Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • English Language-Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Customer and Personal Service-Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Computers and Electronics-Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Law and Government-Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
  • Administration and Management-Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Perform other clerical duties such as answering telephone, sorting and distributing mail, running errands or sending faxes.
  • Check completed work for spelling, grammar, punctuation, and format.
  • File and store completed documents on computer hard drive or disk, or maintain a computer filing system to store, retrieve, update and delete documents.
  • Print and make copies of work.
  • Transmit work electronically to other locations.
  • Address envelopes or prepare envelope labels, using typewriter or computer.
  • Type correspondence, reports, text and other written material from rough drafts, corrected copies, voice recordings, dictation or previous versions, using a computer, word processor, or typewriter.
  • Gather, register, and arrange the material to be typed, following instructions.
  • Compute and verify totals on report forms, requisitions, or bills, using adding machine or calculator.
  • Manage schedules and set dates, times, and locations for meetings and appointments.
  • Interacting With Computers-Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Communicating with Supervisors, Peers, or Subordinates-Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Establishing and Maintaining Interpersonal Relationships-Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Organizing, Planning, and Prioritizing Work-Developing specific goals and plans to prioritize, organize, and accomplish your work.
  • Performing Administrative Activities-Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
  • Documenting/Recording Information-Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
  • Face-to-Face Discussions-Mostly you have to have face-to-face discussions with individuals or teams in this job?
  • Spend Time Sitting-Mostly this job requires sitting
  • Importance of Being Exact or Accurate-Required to be very exact or highly accurate in performing this job
  • Telephone-Mostly you have telephone conversations in this job
  • Structured versus Unstructured Work-Job is structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals
  • Indoors, Environmentally Controlled-Mostly this job require working indoors in environmentally controlled conditions
  • Letters and Memos-Mostly the job require written letters and memos
  • Contact With Others-This job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
  • Document management software e.g. Adobe Systems Adobe Acrobat
  • Customer relationship management CRM software e.g. Blackbaud CRM
  • Office suite software e.g. Corel WordPerfect Office Suite
  • Data base user interface and query software e.g. FileMaker Pro
  • Electronic mail software e.g. IBM Notes
  • Accounting software e.g. Intuit QuickBooks
  • Data base user interface and query software e.g. Microsoft Access
  • Spreadsheet software e.g. Microsoft Excel
  • Office suite software e.g. Microsoft Office
  • Electronic mail software e.g. Microsoft Outlook
  • Photocopiers e.g.Copy machines
  • Desktop calculator e.g.Desktop calculators
  • Typewriters e.g.Electric typewriters
  • Laser fax machine e.g.Laser facsimile machines
  • Paper shredding machines or accessories e.g.Paper shredders
  • Personal computers
  • Franking or postage machines e.g.Postage marking machines
  • Franking or postage machines e.g.Postage meters
Industries
Government (49%)
Educational Services (13%)
For more details on industries and there classification, refer here
Cluster

For more details on career clusters, refer here

Pathway

For more details on career pathways, refer here