Salary LevelBelow Average
|Title||Job Zone Three: Medium Preparation Needed|
|Experience||Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.|
|Education||Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.|
|Job Training||Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.|
|Examples||These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include food service managers, electricians, agricultural technicians, legal secretaries, interviewers, and insurance sales agents.|
|SVP Range||(6.0 to 7.0)|
- Majority (37.25) percent of respondents had : Associate's Degree (or other 2-year degree)
- Some (30.8) percent of respondents had :High School Diploma (or GED or High School Equivalence Certificate)
- Some (14.36) percent of respondents had :Bachelor's Degree
Interest Code : EC
- Enterprising-Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Conventional-Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Speech Recognition-The ability to identify and understand the speech of another person.
- Oral Comprehension-The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Speech Clarity-The ability to speak clearly so others can understand you.
- Written Comprehension-The ability to read and understand information and ideas presented in writing.
- Oral Expression-The ability to communicate information and ideas in speaking so others will understand.
- Near Vision-The ability to see details at close range (within a few feet of the observer).
- Attention to Detail-Job requires being careful about detail and thorough in completing work tasks.
- Integrity-Job requires being honest and ethical.
- Dependability-Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Self Control-Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Achievement/Effort-Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
- Cooperation-Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Top 3 Values
- Relationships-Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
- Achievement-Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
- Recognition-Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
- Active Listening-Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Service Orientation-Actively looking for ways to help people.
- Reading Comprehension-Understanding written sentences and paragraphs in work related documents.
- Speaking-Talking to others to convey information effectively.
- Social Perceptiveness-Being aware of others' reactions and understanding why they react as they do.
- Persuasion-Persuading others to change their minds or behavior.
- Customer and Personal Service-Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- English Language-Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Sales and Marketing-Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Geography-Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
- Computers and Electronics-Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Clerical-Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- Collect payment for transportation and accommodations from customer.
- Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.
- Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
- Compute cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, or quote package tour's costs.
- Record and maintain information on clients, vendors, and travel packages.
- Book transportation and hotel reservations, using computer terminal or telephone.
- Print or request transportation carrier tickets, using computer printer system or system link to travel carrier.
- Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations.
- Interacting With Computers-Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Getting Information-Observing, receiving, and otherwise obtaining information from all relevant sources.
- Communicating with Persons Outside Organization-Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
- Performing for or Working Directly with the Public-Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Establishing and Maintaining Interpersonal Relationships-Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Processing Information-Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
- Contact With Others-This job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
- Telephone-Mostly you have telephone conversations in this job
- Electronic Mail-Mostly you use electronic mail in this job
- Face-to-Face Discussions-Mostly you have to have face-to-face discussions with individuals or teams in this job?
- Spend Time Sitting-Mostly this job requires sitting
- Deal With External Customers-Important to work with external customers or the public in this job
- Importance of Being Exact or Accurate-Required to be very exact or highly accurate in performing this job
- Freedom to Make Decisions-The job offers decision making freedom without supervision
- Calendar and scheduling software e.g. Apollo Reservation System
- Customer relationship management CRM software e.g. Colibripms Software Colibri
- Business intelligence and data analysis software e.g. DataSwell
- Data base user interface and query software e.g. Galor Travel Booster
- Calendar and scheduling software e.g. Globekey Agentkey
- Business intelligence and data analysis software e.g. Illusions Online Illusions OnDemand
- Calendar and scheduling software e.g. IMS Travel Agent Reservation Software System
- Accounting software e.g. Intuit QuickBooks
- Customer relationship management CRM software e.g. MGHworld Travel Agents
- Data base user interface and query software e.g. Microsoft Access
- Point of sale payment terminal e.g.Card readers
- Inkjet printers e.g.Computer inkjet printers
- Laser printers e.g.Computer laser printers
- Photocopiers e.g.Copy machines
- Laser fax machine e.g.Laser facsimile machines
- Special purpose telephones e.g.Multiline telephone systems
- Personal computers
- Printer calculator e.g.Printing calculators
- Public address systems
- Ticket dispensing machines e.g.Ticket printing machines