United States
Automation Impact
High
Salary Level
Much Below Average| Title | Job Zone Two: Some Preparation Needed |
|---|---|
| Experience | Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public. |
| Education | These occupations usually require a high school diploma. |
| Job Training | Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations. |
| Examples | These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers. |
| SVP Range | (4.0 to 6.0) |
- Majority (72.95) percent of respondents had : High School Diploma (or GED or High School Equivalence Certificate)
- Some (8.97) percent of respondents had :Some College Courses
- Some (8.32) percent of respondents had :Bachelor's Degree
Interest Code : CE
- Conventional-Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Enterprising-Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Oral Comprehension-The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression-The ability to communicate information and ideas in speaking so others will understand.
- Number Facility-The ability to add, subtract, multiply, or divide quickly and correctly.
- Speech Recognition-The ability to identify and understand the speech of another person.
- Speech Clarity-The ability to speak clearly so others can understand you.
- Problem Sensitivity-The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Integrity-Job requires being honest and ethical.
- Dependability-Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Attention to Detail-Job requires being careful about detail and thorough in completing work tasks.
- Self Control-Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Cooperation-Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Stress Tolerance-Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Top 3 Values
- Relationships-Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
- Support-Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
- Independence-Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
- Active Listening-Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Speaking-Talking to others to convey information effectively.
- Reading Comprehension-Understanding written sentences and paragraphs in work related documents.
- Critical Thinking-Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Monitoring-Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Social Perceptiveness-Being aware of others' reactions and understanding why they react as they do.
- Customer and Personal Service-Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- English Language-Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Mathematics-Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Economics and Accounting-Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
- Public Safety and Security-Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Administration and Management-Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.
- Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
- Monitor bank vaults to ensure cash balances are correct.
- Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
- Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
- Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
- Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents.
- Resolve problems or discrepancies concerning customers' accounts.
- Prepare and verify cashier's checks.
- Process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.
- Performing for or Working Directly with the Public-Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Interacting With Computers-Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Establishing and Maintaining Interpersonal Relationships-Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Evaluating Information to Determine Compliance with Standards-Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
- Communicating with Supervisors, Peers, or Subordinates-Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Getting Information-Observing, receiving, and otherwise obtaining information from all relevant sources.
- Contact With Others-This job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
- Telephone-Mostly you have telephone conversations in this job
- Importance of Being Exact or Accurate-Required to be very exact or highly accurate in performing this job
- Face-to-Face Discussions-Mostly you have to have face-to-face discussions with individuals or teams in this job?
- Importance of Repeating Same Tasks-Repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?
- Deal With External Customers-Important to work with external customers or the public in this job
- Work With Work Group or Team-Important to work with others in a group or team in this job
- Frequency of Decision Making-The worker is required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization
- Accounting software
- Electronic mail software e.g. Email software
- Document management software e.g. Hyland Software OnBase
- Electronic mail software e.g. IBM Notes
- Accounting software e.g. Information Technology Incorporated Premier Teller
- Internet browser software
- Enterprise resource planning ERP software e.g. Jack Henry & Associates Vertex
- Spreadsheet software e.g. Microsoft Excel
- Office suite software e.g. Microsoft Office
- Electronic mail software e.g. Microsoft Outlook
- Desktop calculator e.g.10-key calculators
- Automatic teller machines ATMs
- Electronic funds transfer point of sale equipment e.g.Cash advance terminals
- Check endorsing machines e.g.Check encoders
- Multi function printers e.g.Check validation printers
- Check writing machines e.g.Checkwriters
- Money counting machines e.g.Currency counters
- Desktop computers
- Laser printers e.g.Document printers
- Microfilm cameras e.g.Filmers
Job Family
Sub Family
Industries
Pathway
For more details on career pathways, refer here
