United States
Automation Impact
High
Salary Level
Average| Title | Job Zone Three: Medium Preparation Needed |
|---|---|
| Experience | Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job. |
| Education | Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree. |
| Job Training | Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations. |
| Examples | These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include food service managers, electricians, agricultural technicians, legal secretaries, interviewers, and insurance sales agents. |
| SVP Range | (6.0 to 7.0) |
- Majority (39.99) percent of respondents had : Bachelor's Degree
- Some (31.95) percent of respondents had :High School Diploma (or GED or High School Equivalence Certificate)
- Some (8.09) percent of respondents had :Master's Degree
Interest Code : CE
- Conventional-Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Enterprising-Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Oral Comprehension-The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Written Comprehension-The ability to read and understand information and ideas presented in writing.
- Oral Expression-The ability to communicate information and ideas in speaking so others will understand.
- Problem Sensitivity-The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Deductive Reasoning-The ability to apply general rules to specific problems to produce answers that make sense.
- Inductive Reasoning-The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
- Integrity-Job requires being honest and ethical.
- Self Control-Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Independence-Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
- Attention to Detail-Job requires being careful about detail and thorough in completing work tasks.
- Dependability-Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Analytical Thinking-Job requires analyzing information and using logic to address work-related issues and problems.
Top 3 Values
- Achievement-Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
- Support-Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
- Relationships-Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
- Reading Comprehension-Understanding written sentences and paragraphs in work related documents.
- Active Listening-Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Speaking-Talking to others to convey information effectively.
- Critical Thinking-Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Writing-Communicating effectively in writing as appropriate for the needs of the audience.
- Active Learning-Understanding the implications of new information for both current and future problem-solving and decision-making.
- Customer and Personal Service-Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Economics and Accounting-Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
- English Language-Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Law and Government-Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- Clerical-Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- Mathematics-Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Collect taxes from individuals or businesses according to prescribed laws and regulations.
- Maintain knowledge of tax code changes, and of accounting procedures and theory to properly evaluate financial information.
- Maintain records for each case, including contacts, telephone numbers, and actions taken.
- Contact taxpayers by mail or telephone to address discrepancies and to request supporting documentation.
- Confer with taxpayers or their representatives to discuss the issues, laws, and regulations involved in returns, and to resolve problems with returns.
- Enter tax return information into computers for processing.
- Send notices to taxpayers when accounts are delinquent.
- Conduct independent field audits and investigations of income tax returns to verify information or to amend tax liabilities.
- Review selected tax returns to determine the nature and extent of audits to be performed on them.
- Investigate claims of inability to pay taxes by researching court information for the status of liens, mortgages, or financial statements, or by locating assets through third parties.
- Getting Information-Observing, receiving, and otherwise obtaining information from all relevant sources.
- Performing for or Working Directly with the Public-Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Communicating with Persons Outside Organization-Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
- Processing Information-Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
- Evaluating Information to Determine Compliance with Standards-Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
- Interacting With Computers-Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Telephone-Mostly you have telephone conversations in this job
- Contact With Others-This job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
- Deal With External Customers-Important to work with external customers or the public in this job
- Indoors, Environmentally Controlled-Mostly this job require working indoors in environmentally controlled conditions
- Importance of Being Exact or Accurate-Required to be very exact or highly accurate in performing this job
- Electronic Mail-Mostly you use electronic mail in this job
- Face-to-Face Discussions-Mostly you have to have face-to-face discussions with individuals or teams in this job?
- Importance of Repeating Same Tasks-Repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?
- Accounting software e.g. Automated tax system software
- Document management software e.g. Document management system software
- Electronic mail software e.g. Email software
- Graphics or photo imaging software e.g. Image processing systems
- Accounting software e.g. Intuit QuickBooks
- Data base user interface and query software e.g. Microsoft Access
- Spreadsheet software e.g. Microsoft Excel
- Office suite software e.g. Microsoft Office
- Electronic mail software e.g. Microsoft Outlook
- Presentation software e.g. Microsoft PowerPoint
- Desktop calculator e.g.10-key calculators
- Laser printers e.g.Computer laser printers
- Scanners e.g.Computer scanners
- Desktop computers
- Notebook computers e.g.Laptop computers
- Special purpose telephones e.g.Multi-line telephone systems
- Personal computers
- Photocopiers
