|Title||Job Zone Two: Some Preparation Needed|
|Experience||Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.|
|Education||These occupations usually require a high school diploma.|
|Job Training||Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.|
|Examples||These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.|
|SVP Range||(4.0 to 6.0)|
- Majority (64.83) percent of respondents had : High School Diploma (or GED or High School Equivalence Certificate)
- Some (10.29) percent of respondents had :Some College Courses
- Some (9.81) percent of respondents had :Less than a High School Diploma
Interest Code : RCE
- Realistic-Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
- Conventional-Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Enterprising-Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Oral Expression-The ability to communicate information and ideas in speaking so others will understand.
- Oral Comprehension-The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Problem Sensitivity-The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Deductive Reasoning-The ability to apply general rules to specific problems to produce answers that make sense.
- Selective Attention-The ability to concentrate on a task over a period of time without being distracted.
- Near Vision-The ability to see details at close range (within a few feet of the observer).
- Integrity-Job requires being honest and ethical.
- Self Control-Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Stress Tolerance-Job requires accepting criticism and dealing calmly and effectively with high stress situations.
- Dependability-Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Cooperation-Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Attention to Detail-Job requires being careful about detail and thorough in completing work tasks.
Top 3 Values
- Relationships-Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
- Support-Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
- Independence-Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
- Active Listening-Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Speaking-Talking to others to convey information effectively.
- Monitoring-Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Critical Thinking-Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Social Perceptiveness-Being aware of others' reactions and understanding why they react as they do.
- Coordination-Adjusting actions in relation to others' actions.
- Customer and Personal Service-Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- English Language-Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Mathematics-Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Administration and Management-Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Computers and Electronics-Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Public Safety and Security-Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Respond to and resolve patrons' complaints.
- Perform minor repairs or make adjustments to slot machines, resolving problems such as machine tilts and coin jams.
- Monitor payment of hand-delivered jackpots to ensure promptness.
- Train, supervise, schedule, and evaluate slot department workers, including change runners and slot technicians.
- Reset slot machines after payoffs.
- Answer patrons' questions about gaming machine functions and payouts.
- Record the specifics of malfunctioning machines and document malfunctions needing repair.
- Monitor functioning of slot machine coin dispensers and fill coin hoppers when necessary.
- Patrol assigned areas to ensure that players are following rules and that machines are functioning correctly.
- Attach "out of order" signs to malfunctioning machines, and notify technicians when machines need to be repaired or removed.
- Performing for or Working Directly with the Public-Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Communicating with Supervisors, Peers, or Subordinates-Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Getting Information-Observing, receiving, and otherwise obtaining information from all relevant sources.
- Evaluating Information to Determine Compliance with Standards-Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
- Establishing and Maintaining Interpersonal Relationships-Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Developing and Building Teams-Encouraging and building mutual trust, respect, and cooperation among team members.
- Indoors, Environmentally Controlled-Mostly this job require working indoors in environmentally controlled conditions
- Work With Work Group or Team-Important to work with others in a group or team in this job
- Contact With Others-This job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
- Frequency of Decision Making-The worker is required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization
- Physical Proximity-Mostly this job require the worker to perform job tasks in close physical proximity to other people
- Importance of Being Exact or Accurate-Required to be very exact or highly accurate in performing this job
- Face-to-Face Discussions-Mostly you have to have face-to-face discussions with individuals or teams in this job?
- Deal With Unpleasant or Angry People-Frequently the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements
- Data base user interface and query software e.g. Microsoft Access
- Spreadsheet software e.g. Microsoft Excel
- Office suite software e.g. Microsoft Office
- Electronic mail software e.g. Microsoft Outlook
- Presentation software e.g. Microsoft PowerPoint
- Word processing software e.g. Microsoft Word
- Desktop calculator e.g.10-key calculators
- Circuit tester e.g.Board testers
- Photocopiers e.g.Copy machines
- Multimeters e.g.Digital multimeters
- Oscilloscopes e.g.Digital oscilloscopes
- Cash registers e.g.Electronic cash registers
- Notebook computers e.g.Laptop computers
- Laser fax machine e.g.Laser facsimile machines
- Two way radios e.g.Mobile radios
- Special purpose telephones e.g.Multi-line telephone systems