United States
Automation Impact
High
Salary Level
Much Below Average| Title | Job Zone Two: Some Preparation Needed |
|---|---|
| Experience | Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public. |
| Education | These occupations usually require a high school diploma. |
| Job Training | Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations. |
| Examples | These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers. |
| SVP Range | (4.0 to 6.0) |
- Majority (61.19) percent of respondents had : High School Diploma (or GED or High School Equivalence Certificate)
- Some (18.21) percent of respondents had :Post-Secondary Certificate - awarded for training completed after high school (for example, in Personnel Services, Engineering-related Technologies, Vocational Home Economics, Construction Trades, Mechanics and Repairers, Precision Production Trades)
- Some (15.04) percent of respondents had :Less than a High School Diploma
Interest Code : CR
- Conventional-Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Realistic-Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
- Oral Comprehension-The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression-The ability to communicate information and ideas in speaking so others will understand.
- Speech Clarity-The ability to speak clearly so others can understand you.
- Near Vision-The ability to see details at close range (within a few feet of the observer).
- Speech Recognition-The ability to identify and understand the speech of another person.
- Written Comprehension-The ability to read and understand information and ideas presented in writing.
- Integrity-Job requires being honest and ethical.
- Self Control-Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Cooperation-Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Attention to Detail-Job requires being careful about detail and thorough in completing work tasks.
- Stress Tolerance-Job requires accepting criticism and dealing calmly and effectively with high stress situations.
- Dependability-Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Top 3 Values
- Relationships-Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
- Support-Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
- Independence-Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
- Active Listening-Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Speaking-Talking to others to convey information effectively.
- Service Orientation-Actively looking for ways to help people.
- Reading Comprehension-Understanding written sentences and paragraphs in work related documents.
- Social Perceptiveness-Being aware of others' reactions and understanding why they react as they do.
- Critical Thinking-Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Customer and Personal Service-Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- English Language-Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Clerical-Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- Sales and Marketing-Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Law and Government-Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- Administration and Management-Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Greet customers and help them locate merchandise.
- Prepare prescription labels by typing or operating a computer and printer.
- Accept prescriptions for filling, gathering and processing necessary information.
- Operate cash register to process cash or credit sales.
- Answer telephone inquiries, referring callers to pharmacist when necessary.
- Compound, package, and label pharmaceutical products, under direction of pharmacist.
- Provide customers with information about the uses, effects, or interactions of drugs.
- Process medical insurance claims, posting bill amounts and calculating copayments.
- Calculate anticipated drug usage for a prescribed period.
- Receive, store, and inventory pharmaceutical supplies or medications, check for out-dated medications, and notify pharmacist when inventory levels are low.
- Interacting With Computers-Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Communicating with Supervisors, Peers, or Subordinates-Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Getting Information-Observing, receiving, and otherwise obtaining information from all relevant sources.
- Updating and Using Relevant Knowledge-Keeping up-to-date technically and applying new knowledge to your job.
- Judging the Qualities of Things, Services, or People-Assessing the value, importance, or quality of things or people.
- Assisting and Caring for Others-Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
- Telephone-Mostly you have telephone conversations in this job
- Contact With Others-This job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
- Indoors, Environmentally Controlled-Mostly this job require working indoors in environmentally controlled conditions
- Spend Time Standing-Mostly this job requires standing
- Importance of Being Exact or Accurate-Required to be very exact or highly accurate in performing this job
- Deal With External Customers-Important to work with external customers or the public in this job
- Face-to-Face Discussions-Mostly you have to have face-to-face discussions with individuals or teams in this job?
- Work With Work Group or Team-Important to work with others in a group or team in this job
- Data base user interface and query software e.g. Database software
- Spreadsheet software e.g. Microsoft Excel
- Office suite software e.g. Microsoft Office
- Electronic mail software e.g. Microsoft Outlook
- Presentation software e.g. Microsoft PowerPoint
- Operating system software e.g. Microsoft Windows
- Word processing software e.g. Microsoft Word
- Spreadsheet software
- Word processing software
- Filling or sealing auger dose machines e.g.Automatic unit dose strip packaging machines
- Tablet counters e.g.Capsule counting machines
- Cash registers
- Magnetic stripe readers and encoders e.g.Credit card processing machines
- Desktop computers
- HEPA filtered enclosures e.g.HEPA filtered biosafety cabinets
- Label making machines e.g.Label printing machines
- Laboratory blenders or emulsifiers e.g.Laboratory blending or mixing equipment
- Laminar flow cabinets or stations e.g.Laminar flow hoods
- Laser printers
