United States
Bright Outlook
Yes
Automation Impact
High
Salary Level
Much Below Average| Title | Job Zone Two: Some Preparation Needed |
|---|---|
| Experience | Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public. |
| Education | These occupations usually require a high school diploma. |
| Job Training | Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations. |
| Examples | These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers. |
| SVP Range | (4.0 to 6.0) |
- Majority (63.45) percent of respondents had : High School Diploma (or GED or High School Equivalence Certificate)
- Some (19.32) percent of respondents had :Less than a High School Diploma
- Some (9.79) percent of respondents had :Associate's Degree (or other 2-year degree)
Interest Code : EC
- Enterprising-Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Conventional-Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Oral Expression-The ability to communicate information and ideas in speaking so others will understand.
- Oral Comprehension-The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Speech Recognition-The ability to identify and understand the speech of another person.
- Speech Clarity-The ability to speak clearly so others can understand you.
- Problem Sensitivity-The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Written Comprehension-The ability to read and understand information and ideas presented in writing.
- Dependability-Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Cooperation-Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Attention to Detail-Job requires being careful about detail and thorough in completing work tasks.
- Integrity-Job requires being honest and ethical.
- Self Control-Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Adaptability/Flexibility-Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Top 3 Values
- Relationships-Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
- Support-Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
- Achievement-Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
- Persuasion-Persuading others to change their minds or behavior.
- Active Listening-Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Speaking-Talking to others to convey information effectively.
- Service Orientation-Actively looking for ways to help people.
- Social Perceptiveness-Being aware of others' reactions and understanding why they react as they do.
- Negotiation-Bringing others together and trying to reconcile differences.
- Sales and Marketing-Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Customer and Personal Service-Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- English Language-Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Administration and Management-Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Mathematics-Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Clerical-Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- Greet customers and ascertain what each customer wants or needs.
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Maintain records related to sales.
- Compute sales prices, total purchases, and receive and process cash or credit payment.
- Prepare merchandise for purchase or rental.
- Answer questions regarding the store and its merchandise.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
- Prepare sales slips or sales contracts.
- Demonstrate use or operation of merchandise.
- Performing for or Working Directly with the Public-Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Selling or Influencing Others-Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
- Getting Information-Observing, receiving, and otherwise obtaining information from all relevant sources.
- Establishing and Maintaining Interpersonal Relationships-Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Making Decisions and Solving Problems-Analyzing information and evaluating results to choose the best solution and solve problems.
- Communicating with Supervisors, Peers, or Subordinates-Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Telephone-Mostly you have telephone conversations in this job
- Contact With Others-This job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
- Deal With External Customers-Important to work with external customers or the public in this job
- Face-to-Face Discussions-Mostly you have to have face-to-face discussions with individuals or teams in this job?
- Work With Work Group or Team-Important to work with others in a group or team in this job
- Physical Proximity-Mostly this job require the worker to perform job tasks in close physical proximity to other people
- Freedom to Make Decisions-The job offers decision making freedom without supervision
- Importance of Being Exact or Accurate-Required to be very exact or highly accurate in performing this job
- Graphics or photo imaging software e.g. Adobe Systems Adobe Fireworks
- Point of sale POS software e.g. Advanced Retail Management Systems Retail Pro
- Computer aided design CAD software e.g. Autodesk AutoCAD
- Point of sale POS software e.g. Bibase 4POS Retail
- Development environment software e.g. Eclipse IDE
- Human resources software e.g. Exact Software
- Point of sale POS software e.g. EZ Software Solutions
- Web page creation and editing software e.g. Facebook
- Data base user interface and query software e.g. FileMaker Pro
- Operating system software e.g. Handheld computer device software
- Adjustable widemouth pliers
- Adjustable wrenches
- Bar code reader equipment e.g.Barcode scanners
- Cash registers
- Domestic clothing irons e.g.Clothing irons
- Garment steamer e.g.Clothing steamers
- Cash registers e.g.Computerized cash registers
- Magnetic stripe readers and encoders e.g.Credit card processing machines
- Desktop computers
- Electronic funds transfer point of sale equipment e.g.Electronic funds transfer EFT terminals
