|Title||Job Zone Two: Some Preparation Needed|
|Experience||Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.|
|Education||These occupations usually require a high school diploma.|
|Job Training||Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.|
|Examples||These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.|
|SVP Range||(4.0 to 6.0)|
- Majority (78.21) percent of respondents had : High School Diploma (or GED or High School Equivalence Certificate)
- Some (14.57) percent of respondents had :Less than a High School Diploma
- Some (7.22) percent of respondents had :Some College Courses
Interest Code : CR
- Conventional-Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Realistic-Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
- Information Ordering-The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Near Vision-The ability to see details at close range (within a few feet of the observer).
- Oral Comprehension-The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Written Comprehension-The ability to read and understand information and ideas presented in writing.
- Problem Sensitivity-The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Category Flexibility-The ability to generate or use different sets of rules for combining or grouping things in different ways.
- Dependability-Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Attention to Detail-Job requires being careful about detail and thorough in completing work tasks.
- Integrity-Job requires being honest and ethical.
- Independence-Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
- Self Control-Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Stress Tolerance-Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Top 3 Values
- Support-Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
- Relationships-Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
- Working Conditions-Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
- Active Listening-Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Speaking-Talking to others to convey information effectively.
- Critical Thinking-Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Social Perceptiveness-Being aware of others' reactions and understanding why they react as they do.
- Time Management-Managing one's own time and the time of others.
- Coordination-Adjusting actions in relation to others' actions.
- Customer and Personal Service-Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- English Language-Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Public Safety and Security-Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Sales and Marketing-Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Transportation-Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
- Administration and Management-Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Scan labels on letters or parcels to confirm receipt.
- Obtain signed receipts for registered, certified, and insured mail, collect associated charges, and complete any necessary paperwork.
- Return to the post office with mail collected from homes, businesses, and public mailboxes.
- Sort mail for delivery, arranging it in delivery sequence.
- Deliver mail to residences and business establishments along specified routes by walking or driving, using a combination of satchels, carts, cars, and small trucks.
- Meet schedules for the collection and return of mail.
- Register, certify, and insure parcels and letters.
- Sign for cash-on-delivery and registered mail before leaving the post office.
- Hold mail for customers who are away from delivery locations.
- Turn in money and receipts collected along mail routes.
- Operating Vehicles, Mechanized Devices, or Equipment-Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
- Performing General Physical Activities-Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
- Handling and Moving Objects-Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
- Getting Information-Observing, receiving, and otherwise obtaining information from all relevant sources.
- Performing for or Working Directly with the Public-Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Communicating with Persons Outside Organization-Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
- Outdoors, Exposed to Weather-Mostly this job require working outdoors, exposed to all weather conditions
- In an Enclosed Vehicle or Equipment-Mostly this job require working in a closed vehicle or equipment (e.g., car)
- Spend Time Making Repetitive Motions-Mostly this job require making repetitive motions
- Importance of Being Exact or Accurate-Required to be very exact or highly accurate in performing this job
- Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls-Mostly this job requires using your hands to handle, control, or feel objects, tools or controls
- Time Pressure-This job require the worker to meet strict deadlines
- Contact With Others-This job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
- Deal With External Customers-Important to work with external customers or the public in this job
- Data base user interface and query software e.g. Address Management System AMS
- Enterprise resource planning ERP software e.g. Delivery operations information system DOIS
- Map creation software e.g. Delivery Routing System DRS
- Time accounting software e.g. Electronic Time Clock ETC
- Data base user interface and query software e.g. End of Run Report EOR
- Operating system software e.g. Microsoft Windows
- Human resources software e.g. Time and Attendance Collection System TACS
- Portable data input terminals e.g.Delivery unit computers
- Portable data input terminals e.g.Handheld computers
- Storage racks or shelves e.g.Mail distribution cases
- Mailboxes e.g.Mail relay boxes
- Non metallic baskets e.g.Mail sorting trays
- Automobiles or cars e.g.Passenger vehicles
- Bar code reader equipment e.g.Portable barcode scanners
- Safety chains e.g.Postal vehicle tire chains
- Storage racks or shelves e.g.Route cases
- Light trucks or sport utility vehicles e.g.Small trucks
For more details on career clusters, refer here
For more details on career pathways, refer here