|Title||Job Zone Two: Some Preparation Needed|
|Experience||Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.|
|Education||These occupations usually require a high school diploma.|
|Job Training||Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.|
|Examples||These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.|
|SVP Range||(4.0 to 6.0)|
- Majority (55.08) percent of respondents had : High School Diploma (or GED or High School Equivalence Certificate)
- Some (15.17) percent of respondents had :Some College Courses
- Some (12.34) percent of respondents had :Bachelor's Degree
Interest Code : CE
- Conventional-Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Enterprising-Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Oral Expression-The ability to communicate information and ideas in speaking so others will understand.
- Written Comprehension-The ability to read and understand information and ideas presented in writing.
- Oral Comprehension-The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Written Expression-The ability to communicate information and ideas in writing so others will understand.
- Speech Recognition-The ability to identify and understand the speech of another person.
- Speech Clarity-The ability to speak clearly so others can understand you.
- Dependability-Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Cooperation-Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Self Control-Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Attention to Detail-Job requires being careful about detail and thorough in completing work tasks.
- Social Orientation-Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
- Integrity-Job requires being honest and ethical.
Top 3 Values
- Relationships-Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
- Support-Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
- Independence-Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
- Active Listening-Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Speaking-Talking to others to convey information effectively.
- Reading Comprehension-Understanding written sentences and paragraphs in work related documents.
- Writing-Communicating effectively in writing as appropriate for the needs of the audience.
- Critical Thinking-Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Active Learning-Understanding the implications of new information for both current and future problem-solving and decision-making.
- Customer and Personal Service-Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Clerical-Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- English Language-Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Administration and Management-Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Computers and Electronics-Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Law and Government-Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- Prepare bank deposits and take deposits to banks.
- Evaluate information on applications to verify completeness and accuracy and to determine whether applicants are qualified to obtain desired licenses.
- Assemble photographs with printed license information to produce completed documents.
- Collect prescribed fees for licenses.
- Verify the authenticity of documents, such as foreign identification or immigration documents.
- Question applicants to obtain required information, such as name, address, or age, and record data on prescribed forms.
- Operate specialized photographic equipment to obtain photographs for drivers' licenses or photo identification cards.
- Update operational records or licensing information, using computer terminals.
- Instruct customers in the completion of driver's license application forms or other forms, such as voter registration cards or organ donor forms.
- Answer questions or provide advice to the public regarding licensing policies, procedures, or regulations.
- Interacting With Computers-Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Performing for or Working Directly with the Public-Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Getting Information-Observing, receiving, and otherwise obtaining information from all relevant sources.
- Evaluating Information to Determine Compliance with Standards-Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
- Communicating with Supervisors, Peers, or Subordinates-Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Communicating with Persons Outside Organization-Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
- Importance of Being Exact or Accurate-Required to be very exact or highly accurate in performing this job
- Telephone-Mostly you have telephone conversations in this job
- Contact With Others-This job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
- Face-to-Face Discussions-Mostly you have to have face-to-face discussions with individuals or teams in this job?
- Deal With Unpleasant or Angry People-Frequently the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements
- Spend Time Sitting-Mostly this job requires sitting
- Deal With External Customers-Important to work with external customers or the public in this job
- Indoors, Environmentally Controlled-Mostly this job require working indoors in environmentally controlled conditions
- Data base user interface and query software e.g. Microsoft Access
- Spreadsheet software e.g. Microsoft Excel
- Office suite software e.g. Microsoft Office
- Electronic mail software e.g. Microsoft Outlook
- Presentation software e.g. Microsoft PowerPoint
- Word processing software e.g. Microsoft Word
- Cash or ticket boxes e.g.Cash drawers
- Scanners e.g.Computer data input scanners
- Laser printers e.g.Computer laser printers
- Touch screen monitors e.g.Computer touch screens
- Photocopiers e.g.Copy machines
- Magnetic stripe readers and encoders e.g.Credit card processing machines
- Dictation machines e.g.Dictating equipment
- Digital cameras e.g.Digital still cameras
- Automatic postal or mailing machine e.g.Document mailing equipment
- Paper shredding machines or accessories e.g.Document shredders
For more details on career clusters, refer here
For more details on career pathways, refer here