|Title||Job Zone Three: Medium Preparation Needed|
|Experience||Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.|
|Education||Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.|
|Job Training||Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.|
|Examples||These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include food service managers, electricians, agricultural technicians, legal secretaries, interviewers, and insurance sales agents.|
|SVP Range||(6.0 to 7.0)|
- Majority (45.21) percent of respondents had : High School Diploma (or GED or High School Equivalence Certificate)
- Some (20.09) percent of respondents had :Associate's Degree (or other 2-year degree)
- Some (16.95) percent of respondents had :Some College Courses
Interest Code : CE
- Conventional-Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Enterprising-Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Oral Comprehension-The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Written Comprehension-The ability to read and understand information and ideas presented in writing.
- Oral Expression-The ability to communicate information and ideas in speaking so others will understand.
- Speech Recognition-The ability to identify and understand the speech of another person.
- Written Expression-The ability to communicate information and ideas in writing so others will understand.
- Near Vision-The ability to see details at close range (within a few feet of the observer).
- Attention to Detail-Job requires being careful about detail and thorough in completing work tasks.
- Integrity-Job requires being honest and ethical.
- Dependability-Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Cooperation-Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Self Control-Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Concern for Others-Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
Top 3 Values
- Relationships-Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
- Support-Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
- Working Conditions-Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
- Reading Comprehension-Understanding written sentences and paragraphs in work related documents.
- Active Listening-Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Speaking-Talking to others to convey information effectively.
- Critical Thinking-Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Writing-Communicating effectively in writing as appropriate for the needs of the audience.
- Service Orientation-Actively looking for ways to help people.
- Customer and Personal Service-Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- English Language-Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Clerical-Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- Computers and Electronics-Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Mathematics-Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Administration and Management-Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Enter claims information into database systems.
- Prepare insurance claim forms or related documents and review them for completeness.
- Pay small claims.
- Calculate amount of claim.
- Post or attach information to claim file.
- Transmit claims for payment or further investigation.
- Contact insured or other involved persons to obtain missing information.
- Review insurance policy to determine coverage.
- Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data.
- Provide customer service, such as limited instructions on proceeding with claims or referrals to auto repair facilities or local contractors.
- Interacting With Computers-Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Evaluating Information to Determine Compliance with Standards-Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
- Communicating with Supervisors, Peers, or Subordinates-Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Documenting/Recording Information-Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
- Getting Information-Observing, receiving, and otherwise obtaining information from all relevant sources.
- Processing Information-Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
- Telephone-Mostly you have telephone conversations in this job
- Letters and Memos-Mostly the job require written letters and memos
- Spend Time Sitting-Mostly this job requires sitting
- Face-to-Face Discussions-Mostly you have to have face-to-face discussions with individuals or teams in this job?
- Importance of Being Exact or Accurate-Required to be very exact or highly accurate in performing this job
- Contact With Others-This job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
- Importance of Repeating Same Tasks-Repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?
- Freedom to Make Decisions-The job offers decision making freedom without supervision
- Data base user interface and query software e.g. Alpha Software Alpha Five
- Accounting software e.g. Billing software
- Data base user interface and query software e.g. Claim processing system software
- Medical software e.g. Healthcare common procedure coding system HCPCS
- Data base user interface and query software e.g. IBM Check Processing Control System CPSC
- Medical software e.g. Medical condition coding software
- Spreadsheet software e.g. Microsoft Excel
- Office suite software e.g. Microsoft Office
- Presentation software e.g. Microsoft PowerPoint
- Word processing software e.g. Microsoft Word
- Desktop calculator e.g.10-key calculators
- Desktop computers
- Dictation machines
- Personal computers