Salary LevelAbove Average
|Title||Job Zone Two: Some Preparation Needed|
|Experience||Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.|
|Education||These occupations usually require a high school diploma.|
|Job Training||Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.|
|Examples||These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.|
|SVP Range||(4.0 to 6.0)|
- Majority (55.19) percent of respondents had : High School Diploma (or GED or High School Equivalence Certificate)
- Some (18.35) percent of respondents had :Some College Courses
- Some (15.37) percent of respondents had :Less than a High School Diploma
Interest Code : ECR
- Enterprising-Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Conventional-Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Realistic-Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
- Oral Comprehension-The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression-The ability to communicate information and ideas in speaking so others will understand.
- Problem Sensitivity-The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Written Comprehension-The ability to read and understand information and ideas presented in writing.
- Deductive Reasoning-The ability to apply general rules to specific problems to produce answers that make sense.
- Speech Clarity-The ability to speak clearly so others can understand you.
- Dependability-Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Leadership-Job requires a willingness to lead, take charge, and offer opinions and direction.
- Self Control-Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Cooperation-Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Stress Tolerance-Job requires accepting criticism and dealing calmly and effectively with high stress situations.
- Concern for Others-Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
Top 3 Values
- Independence-Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
- Relationships-Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
- Support-Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
- Service Orientation-Actively looking for ways to help people.
- Active Listening-Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Speaking-Talking to others to convey information effectively.
- Monitoring-Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Management of Personnel Resources-Motivating, developing, and directing people as they work, identifying the best people for the job.
- Reading Comprehension-Understanding written sentences and paragraphs in work related documents.
- Customer and Personal Service-Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Administration and Management-Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- English Language-Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Personnel and Human Resources-Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
- Production and Processing-Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
- Food Production-Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
- Monitor employee and patron activities to ensure liquor regulations are obeyed.
- Keep records required by government agencies regarding sanitation or food subsidies.
- Investigate and resolve complaints regarding food quality, service, or accommodations.
- Maintain food and equipment inventories, and keep inventory records.
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
- Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
- Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
- Count money and make bank deposits.
- Performing for or Working Directly with the Public-Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Getting Information-Observing, receiving, and otherwise obtaining information from all relevant sources.
- Interacting With Computers-Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Communicating with Supervisors, Peers, or Subordinates-Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Training and Teaching Others-Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
- Monitor Processes, Materials, or Surroundings-Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
- Face-to-Face Discussions-Mostly you have to have face-to-face discussions with individuals or teams in this job?
- Contact With Others-This job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
- Spend Time Standing-Mostly this job requires standing
- Telephone-Mostly you have telephone conversations in this job
- Impact of Decisions on Co-workers or Company Results-The decisions an employee makes impact the results of co-workers, clients or the company
- Responsibility for Outcomes and Results-Responsible for work outcomes and results of other workers
- Physical Proximity-Mostly this job require the worker to perform job tasks in close physical proximity to other people
- Deal With External Customers-Important to work with external customers or the public in this job
- Graphics or photo imaging software e.g. Adobe Systems Adobe Flash
- Time accounting software e.g. Aestiva Employee Time Clock
- Object or component oriented development software e.g. Apache Groovy
- Inventory management software e.g. Army Food Management Information System
- Analytical or scientific software e.g. Aurora FoodPro
- Point of sale POS software e.g. ClubSoft Food & Beverage Point of Sale
- Analytical or scientific software e.g. Culinary Software Services ChefTec
- Data base user interface and query software e.g. Database software
- Point of sale POS software e.g. DataTeam Lunch Express
- Financial analysis software e.g. Delphi Technology
- Cash registers e.g.Computerized cash registers
- Laser printers
- Notebook computers
- Personal computers
- Personal digital assistant PDAs or organizers e.g.Personal digital assistants PDA