Automation Impact

Low

Salary Level
Above Average
Title Job Zone Two: Some Preparation Needed
Experience Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Education These occupations usually require a high school diploma.
Job Training Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Examples These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.
SVP Range (4.0 to 6.0)
  • Majority (55.19) percent of respondents had : High School Diploma (or GED or High School Equivalence Certificate)
  • Some (18.35) percent of respondents had :Some College Courses
  • Some (15.37) percent of respondents had :Less than a High School Diploma

Interest Code : ECR

  • Enterprising-Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
  • Conventional-Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
  • Realistic-Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
  • Oral Comprehension-The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression-The ability to communicate information and ideas in speaking so others will understand.
  • Problem Sensitivity-The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Written Comprehension-The ability to read and understand information and ideas presented in writing.
  • Deductive Reasoning-The ability to apply general rules to specific problems to produce answers that make sense.
  • Speech Clarity-The ability to speak clearly so others can understand you.
  • Dependability-Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Leadership-Job requires a willingness to lead, take charge, and offer opinions and direction.
  • Self Control-Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Cooperation-Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Stress Tolerance-Job requires accepting criticism and dealing calmly and effectively with high stress situations.
  • Concern for Others-Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.

Top 3 Values

  • Independence-Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
  • Relationships-Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
  • Support-Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
  • Service Orientation-Actively looking for ways to help people.
  • Active Listening-Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking-Talking to others to convey information effectively.
  • Monitoring-Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Management of Personnel Resources-Motivating, developing, and directing people as they work, identifying the best people for the job.
  • Reading Comprehension-Understanding written sentences and paragraphs in work related documents.
  • Customer and Personal Service-Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Administration and Management-Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • English Language-Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Personnel and Human Resources-Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
  • Production and Processing-Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
  • Food Production-Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
  • Monitor employee and patron activities to ensure liquor regulations are obeyed.
  • Keep records required by government agencies regarding sanitation or food subsidies.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Maintain food and equipment inventories, and keep inventory records.
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
  • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
  • Count money and make bank deposits.
  • Performing for or Working Directly with the Public-Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
  • Getting Information-Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Interacting With Computers-Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Communicating with Supervisors, Peers, or Subordinates-Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Training and Teaching Others-Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
  • Monitor Processes, Materials, or Surroundings-Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
  • Face-to-Face Discussions-Mostly you have to have face-to-face discussions with individuals or teams in this job?
  • Contact With Others-This job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
  • Spend Time Standing-Mostly this job requires standing
  • Telephone-Mostly you have telephone conversations in this job
  • Impact of Decisions on Co-workers or Company Results-The decisions an employee makes impact the results of co-workers, clients or the company
  • Responsibility for Outcomes and Results-Responsible for work outcomes and results of other workers
  • Physical Proximity-Mostly this job require the worker to perform job tasks in close physical proximity to other people
  • Deal With External Customers-Important to work with external customers or the public in this job
  • Graphics or photo imaging software e.g. Adobe Systems Adobe Flash
  • Time accounting software e.g. Aestiva Employee Time Clock
  • Object or component oriented development software e.g. Apache Groovy
  • Inventory management software e.g. Army Food Management Information System
  • Analytical or scientific software e.g. Aurora FoodPro
  • Point of sale POS software e.g. ClubSoft Food & Beverage Point of Sale
  • Analytical or scientific software e.g. Culinary Software Services ChefTec
  • Data base user interface and query software e.g. Database software
  • Point of sale POS software e.g. DataTeam Lunch Express
  • Financial analysis software e.g. Delphi Technology
  • Cash registers e.g.Computerized cash registers
  • Laser printers
  • Notebook computers
  • Personal computers
  • Personal digital assistant PDAs or organizers e.g.Personal digital assistants PDA
Job Family
Industries
Accommodation and Food Services (47%)
Self-Employed (42%)
For more details on industries and there classification, refer here
Cluster

For more details on career clusters, refer here

Pathway

For more details on career pathways, refer here