Bright Outlook

Yes

Automation Impact

High

Salary Level
Below Average
Title Job Zone Two: Some Preparation Needed
Experience Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Education These occupations usually require a high school diploma.
Job Training Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Examples These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.
SVP Range (4.0 to 6.0)
  • Majority (54.16) percent of respondents had : High School Diploma (or GED or High School Equivalence Certificate)
  • Some (14.32) percent of respondents had :Post-Secondary Certificate - awarded for training completed after high school (for example, in Personnel Services, Engineering-related Technologies, Vocational Home Economics, Construction Trades, Mechanics and Repairers, Precision Production Trades)
  • Some (14.1) percent of respondents had :Some College Courses

Interest Code : ECR

  • Enterprising-Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
  • Conventional-Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
  • Realistic-Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
  • Oral Expression-The ability to communicate information and ideas in speaking so others will understand.
  • Oral Comprehension-The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Written Comprehension-The ability to read and understand information and ideas presented in writing.
  • Problem Sensitivity-The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Near Vision-The ability to see details at close range (within a few feet of the observer).
  • Speech Recognition-The ability to identify and understand the speech of another person.
  • Dependability-Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Integrity-Job requires being honest and ethical.
  • Self Control-Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Leadership-Job requires a willingness to lead, take charge, and offer opinions and direction.
  • Attention to Detail-Job requires being careful about detail and thorough in completing work tasks.
  • Adaptability/Flexibility-Job requires being open to change (positive or negative) and to considerable variety in the workplace.

Top 3 Values

  • Independence-Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
  • Support-Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
  • Working Conditions-Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
  • Speaking-Talking to others to convey information effectively.
  • Monitoring-Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Social Perceptiveness-Being aware of others' reactions and understanding why they react as they do.
  • Time Management-Managing one's own time and the time of others.
  • Management of Personnel Resources-Motivating, developing, and directing people as they work, identifying the best people for the job.
  • Coordination-Adjusting actions in relation to others' actions.
  • Customer and Personal Service-Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Administration and Management-Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Education and Training-Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  • English Language-Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Personnel and Human Resources-Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
  • Public Safety and Security-Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  • Direct activities for stopping the spread of infections in facilities, such as hospitals.
  • Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy.
  • Plan and prepare employee work schedules.
  • Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.
  • Inspect work performed to ensure that it meets specifications and established standards.
  • Perform or assist with cleaning duties as necessary.
  • Confer with staff to resolve performance and personnel problems, and to discuss company policies.
  • Establish and implement operational standards and procedures for the departments supervised.
  • Investigate complaints about service and equipment, and take corrective action.
  • Maintain required records of work hours, budgets, payrolls, and other information.
  • Communicating with Supervisors, Peers, or Subordinates-Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Guiding, Directing, and Motivating Subordinates-Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
  • Getting Information-Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Resolving Conflicts and Negotiating with Others-Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
  • Organizing, Planning, and Prioritizing Work-Developing specific goals and plans to prioritize, organize, and accomplish your work.
  • Performing General Physical Activities-Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
  • Face-to-Face Discussions-Mostly you have to have face-to-face discussions with individuals or teams in this job?
  • Work With Work Group or Team-Important to work with others in a group or team in this job
  • Responsible for Others' Health and Safety-Responsibility is there for the health and safety of others in this job
  • Contact With Others-This job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
  • Responsibility for Outcomes and Results-Responsible for work outcomes and results of other workers
  • Telephone-Mostly you have telephone conversations in this job
  • Structured versus Unstructured Work-Job is structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals
  • Freedom to Make Decisions-The job offers decision making freedom without supervision
  • Materials requirements planning logistics and supply chain software e.g. Computerized bed control system software
  • Facilities management software e.g. Computerized maintenance management system CMMS
  • Data base user interface and query software e.g. Data entry software
  • Electronic mail software e.g. Email software
  • Data base user interface and query software e.g. Facility use software
  • Helpdesk or call center software e.g. Help desk software
  • Inventory management software e.g. Inventory tracking software
  • Data base user interface and query software e.g. Microsoft Access
  • Spreadsheet software e.g. Microsoft Excel
  • Office suite software e.g. Microsoft Office
  • Vacuum cleaners e.g.All-terrain vacuums
  • Floor scrubbers e.g.Auto scrubbers
  • Alarm systems e.g.Building alarm systems
  • Carpet cleaning equipment e.g.Carpet shampooers
  • Carpet cleaning equipment e.g.Carpet steamers
  • Cleaning scrapers
  • Floor scrubbers e.g.Commercial automatic floor scrubbers
  • Desktop computers
  • Masks or accessories e.g.Dust masks
  • Dust mops
Cluster

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Pathway

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