Salary LevelBelow Average
|Title||Job Zone Two: Some Preparation Needed|
|Experience||Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.|
|Education||These occupations usually require a high school diploma.|
|Job Training||Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.|
|Examples||These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.|
|SVP Range||(4.0 to 6.0)|
- Majority (54.16) percent of respondents had : High School Diploma (or GED or High School Equivalence Certificate)
- Some (14.32) percent of respondents had :Post-Secondary Certificate - awarded for training completed after high school (for example, in Personnel Services, Engineering-related Technologies, Vocational Home Economics, Construction Trades, Mechanics and Repairers, Precision Production Trades)
- Some (14.1) percent of respondents had :Some College Courses
Interest Code : ECR
- Enterprising-Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Conventional-Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Realistic-Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
- Oral Expression-The ability to communicate information and ideas in speaking so others will understand.
- Oral Comprehension-The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Written Comprehension-The ability to read and understand information and ideas presented in writing.
- Problem Sensitivity-The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Near Vision-The ability to see details at close range (within a few feet of the observer).
- Speech Recognition-The ability to identify and understand the speech of another person.
- Dependability-Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Integrity-Job requires being honest and ethical.
- Self Control-Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Leadership-Job requires a willingness to lead, take charge, and offer opinions and direction.
- Attention to Detail-Job requires being careful about detail and thorough in completing work tasks.
- Adaptability/Flexibility-Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Top 3 Values
- Independence-Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
- Support-Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
- Working Conditions-Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
- Speaking-Talking to others to convey information effectively.
- Monitoring-Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Social Perceptiveness-Being aware of others' reactions and understanding why they react as they do.
- Time Management-Managing one's own time and the time of others.
- Management of Personnel Resources-Motivating, developing, and directing people as they work, identifying the best people for the job.
- Coordination-Adjusting actions in relation to others' actions.
- Customer and Personal Service-Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Administration and Management-Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Education and Training-Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- English Language-Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Personnel and Human Resources-Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
- Public Safety and Security-Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Direct activities for stopping the spread of infections in facilities, such as hospitals.
- Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy.
- Plan and prepare employee work schedules.
- Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.
- Inspect work performed to ensure that it meets specifications and established standards.
- Perform or assist with cleaning duties as necessary.
- Confer with staff to resolve performance and personnel problems, and to discuss company policies.
- Establish and implement operational standards and procedures for the departments supervised.
- Investigate complaints about service and equipment, and take corrective action.
- Maintain required records of work hours, budgets, payrolls, and other information.
- Communicating with Supervisors, Peers, or Subordinates-Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Guiding, Directing, and Motivating Subordinates-Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Getting Information-Observing, receiving, and otherwise obtaining information from all relevant sources.
- Resolving Conflicts and Negotiating with Others-Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Organizing, Planning, and Prioritizing Work-Developing specific goals and plans to prioritize, organize, and accomplish your work.
- Performing General Physical Activities-Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
- Face-to-Face Discussions-Mostly you have to have face-to-face discussions with individuals or teams in this job?
- Work With Work Group or Team-Important to work with others in a group or team in this job
- Responsible for Others' Health and Safety-Responsibility is there for the health and safety of others in this job
- Contact With Others-This job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
- Responsibility for Outcomes and Results-Responsible for work outcomes and results of other workers
- Telephone-Mostly you have telephone conversations in this job
- Structured versus Unstructured Work-Job is structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals
- Freedom to Make Decisions-The job offers decision making freedom without supervision
- Materials requirements planning logistics and supply chain software e.g. Computerized bed control system software
- Facilities management software e.g. Computerized maintenance management system CMMS
- Data base user interface and query software e.g. Data entry software
- Electronic mail software e.g. Email software
- Data base user interface and query software e.g. Facility use software
- Helpdesk or call center software e.g. Help desk software
- Inventory management software e.g. Inventory tracking software
- Data base user interface and query software e.g. Microsoft Access
- Spreadsheet software e.g. Microsoft Excel
- Office suite software e.g. Microsoft Office
- Vacuum cleaners e.g.All-terrain vacuums
- Floor scrubbers e.g.Auto scrubbers
- Alarm systems e.g.Building alarm systems
- Carpet cleaning equipment e.g.Carpet shampooers
- Carpet cleaning equipment e.g.Carpet steamers
- Cleaning scrapers
- Floor scrubbers e.g.Commercial automatic floor scrubbers
- Desktop computers
- Masks or accessories e.g.Dust masks
- Dust mops