United States
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Automation Impact
High
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Salary Level
Below AverageTitle | Job Zone Two: Some Preparation Needed |
---|---|
Experience | Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public. |
Education | These occupations usually require a high school diploma. |
Job Training | Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations. |
Examples | These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers. |
SVP Range | (4.0 to 6.0) |
- Majority (61.7) percent of respondents had : High School Diploma (or GED or High School Equivalence Certificate)
- Some (11.27) percent of respondents had :Less than a High School Diploma
- Some (10.71) percent of respondents had :Associate's Degree (or other 2-year degree)
Interest Code : CRE
- Conventional-Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Realistic-Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
- Enterprising-Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Oral Comprehension-The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression-The ability to communicate information and ideas in speaking so others will understand.
- Speech Recognition-The ability to identify and understand the speech of another person.
- Speech Clarity-The ability to speak clearly so others can understand you.
- Problem Sensitivity-The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Near Vision-The ability to see details at close range (within a few feet of the observer).
- Dependability-Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Attention to Detail-Job requires being careful about detail and thorough in completing work tasks.
- Stress Tolerance-Job requires accepting criticism and dealing calmly and effectively with high stress situations.
- Self Control-Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Integrity-Job requires being honest and ethical.
- Independence-Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Top 3 Values
- Support-Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
- Independence-Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
- Working Conditions-Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
- Active Listening-Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Speaking-Talking to others to convey information effectively.
- Coordination-Adjusting actions in relation to others' actions.
- Reading Comprehension-Understanding written sentences and paragraphs in work related documents.
- Monitoring-Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Time Management-Managing one's own time and the time of others.
- Customer and Personal Service-Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Transportation-Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
- English Language-Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Administration and Management-Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Public Safety and Security-Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Clerical-Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- Monitor personnel or equipment locations and utilization to coordinate service and schedules.
- Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
- Oversee all communications within specifically assigned territories.
- Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.
- Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
- Prepare daily work and run schedules.
- Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.
- Receive or prepare work orders.
- Determine types or amounts of equipment, vehicles, materials, or personnel required, according to work orders or specifications.
- Advise personnel about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards.
- Getting Information-Observing, receiving, and otherwise obtaining information from all relevant sources.
- Communicating with Supervisors, Peers, or Subordinates-Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Interacting With Computers-Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Scheduling Work and Activities-Scheduling events, programs, and activities, as well as the work of others.
- Organizing, Planning, and Prioritizing Work-Developing specific goals and plans to prioritize, organize, and accomplish your work.
- Identifying Objects, Actions, and Events-Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
- Telephone-Mostly you have telephone conversations in this job
- Contact With Others-This job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
- Spend Time Sitting-Mostly this job requires sitting
- Electronic Mail-Mostly you use electronic mail in this job
- Work With Work Group or Team-Important to work with others in a group or team in this job
- Face-to-Face Discussions-Mostly you have to have face-to-face discussions with individuals or teams in this job?
- Deal With External Customers-Important to work with external customers or the public in this job
- Frequency of Decision Making-The worker is required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization
- Mobile location based services software e.g. Air-Trak Cloudberry
- Aviation ground support software e.g. Bornemann Associates Flight Plan
- Customer relationship management CRM software e.g. Command Alkon COMMANDconcrete
- Computer aided design CAD software
- Helpdesk or call center software e.g. Computer aided dispatch software
- Expert system software e.g. Computer aided dispatching auto routing software
- Data base user interface and query software e.g. Database software
- Customer relationship management CRM software e.g. Digital Gateway e-automate
- Mobile location based services software e.g. Dr. Dispatch
- Electronic mail software e.g. Email software
- Automatic call distributor ACD e.g.Call management systems CMS
- Railway signaling systems e.g.Centralized traffic control units
- Desktop computers
- Interactive voice recognition equipment e.g.Dispatch servers
- Vehicular global positioning system GPS e.g.Job dispatch and vehicle tracking systems
- Notebook computers e.g.Mobile data terminal MDT equipment
- Two way radios e.g.Mobile radios
- Special purpose telephones e.g.Multi-line telephone systems
- Special purpose telephones e.g.Personal banking chamber PBC telephones
- Personal computers
Job Family
Industries
Transportation and Warehousing (41%)
Administrative and Support Services (11%)
For more details on industries and there classification, refer here
Administrative and Support Services (11%)
For more details on industries and there classification, refer here