Salary LevelBelow Average
|Title||Job Zone Two: Some Preparation Needed|
|Experience||Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.|
|Education||These occupations usually require a high school diploma.|
|Job Training||Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.|
|Examples||These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.|
|SVP Range||(4.0 to 6.0)|
- Majority (92.55) percent of respondents had : High School Diploma (or GED or High School Equivalence Certificate)
- Some (5.93) percent of respondents had :Associate's Degree (or other 2-year degree)
- Some (1.5) percent of respondents had :Some College Courses
Interest Code : CER
- Conventional-Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Enterprising-Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Realistic-Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
- Oral Comprehension-The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression-The ability to communicate information and ideas in speaking so others will understand.
- Written Comprehension-The ability to read and understand information and ideas presented in writing.
- Speech Clarity-The ability to speak clearly so others can understand you.
- Problem Sensitivity-The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Near Vision-The ability to see details at close range (within a few feet of the observer).
- Attention to Detail-Job requires being careful about detail and thorough in completing work tasks.
- Stress Tolerance-Job requires accepting criticism and dealing calmly and effectively with high stress situations.
- Integrity-Job requires being honest and ethical.
- Cooperation-Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Dependability-Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Self Control-Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Top 3 Values
- Relationships-Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
- Support-Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
- Independence-Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
- Speaking-Talking to others to convey information effectively.
- Active Listening-Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Critical Thinking-Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Monitoring-Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Service Orientation-Actively looking for ways to help people.
- Reading Comprehension-Understanding written sentences and paragraphs in work related documents.
- Transportation-Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
- Customer and Personal Service-Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- English Language-Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Geography-Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
- Public Safety and Security-Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Clerical-Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- Estimate freight or postal rates and record shipment costs and weights.
- Keep records of all goods shipped, received, and stored.
- Enter shipping information into a computer by hand or by a hand-held scanner that reads bar codes on goods.
- Check import or export documentation to determine cargo contents and use tariff coding system to classify goods according to fee or tariff group.
- Prepare manifests showing numbers of airplane passengers and baggage, mail, and freight weights, transmitting data to destinations.
- Negotiate and arrange transport of goods with shipping or freight companies.
- Advise clients on transportation and payment methods.
- Track delivery progress of shipments.
- Notify consignees, passengers, or customers of freight or baggage arrival and arrange for delivery.
- Install straps, braces, and padding to loads to prevent shifting or damage during shipment.
- Getting Information-Observing, receiving, and otherwise obtaining information from all relevant sources.
- Making Decisions and Solving Problems-Analyzing information and evaluating results to choose the best solution and solve problems.
- Processing Information-Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
- Communicating with Supervisors, Peers, or Subordinates-Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Updating and Using Relevant Knowledge-Keeping up-to-date technically and applying new knowledge to your job.
- Organizing, Planning, and Prioritizing Work-Developing specific goals and plans to prioritize, organize, and accomplish your work.
- Telephone-Mostly you have telephone conversations in this job
- Electronic Mail-Mostly you use electronic mail in this job
- Contact With Others-This job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
- Structured versus Unstructured Work-Job is structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals
- Face-to-Face Discussions-Mostly you have to have face-to-face discussions with individuals or teams in this job?
- Spend Time Sitting-Mostly this job requires sitting
- Importance of Repeating Same Tasks-Repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?
- Indoors, Environmentally Controlled-Mostly this job require working indoors in environmentally controlled conditions
- Procurement software e.g. Brokerage software
- Office suite software e.g. Corel WordPerfect Office Suite
- Data base user interface and query software e.g. Database software
- Electronic mail software e.g. Email software
- Spreadsheet software e.g. Microsoft Excel
- Office suite software e.g. Microsoft Office
- Presentation software e.g. Microsoft PowerPoint
- Word processing software e.g. Microsoft Word
- Inventory management software e.g. Posting software
- Enterprise resource planning ERP software e.g. SAP
- Pry bars e.g.Crow bars
- Desktop computers
- Ground power units for aircraft e.g.Electrical power unit
- Hand trucks or accessories e.g.Hand trucks
- Laser fax machine e.g.Laser facsimile machines
- Laser printers
- Air conditioners e.g.Mobile air-conditioning units
- Radio frequency scanners e.g.Radio frequency identification RFID scanners