Job Title: 


Alternate Titles: 

Clinic coordinator,Clinic administrator,Medical administrator,Medical secretary,Secretary (medical practice)

Job Description: 

Medical secretaries deal with correspondence, make appointments and handle patients? queries; file and maintain medical and other records; transcribe notes and dictation; and perform other clerical tasks in hospitals/surgeries and other medical establishments.


Entrants require GCSEs/S grades or an Intermediate GNVQ/GSVQ Level II. To qualify as a medical secretary, entrants take a one-year full-time or two-year part-time diploma in medical secretarial studies. NVQs/SVQs in Administration are available at Levels 2, 3 and 4.
Refer The S/NVQ framework for more details


The simplified NS-SEC analytic class for this code is 3
The simplified NS-SEC operational category for this code is 7.1
Refer The National Statistics Socio-economic Classification for more details


  • sorts and files correspondence and maintains diary of the person/s for whom he/she works;
  • transcribes dictation into required format;
  • maintains patients? records and arranges appointments;
  • answers enquiries and refers patient to appropriate experts;
  • organises and attends meetings and takes minutes of proceedings;
  • books resources such as rooms and refreshments, and orders stationery and other supplies as appropriate.
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