Job Title: 


Alternate Titles: 

Business support manager,Delivery office manager,Office manager,Practice manager,Sales administration manager,Sales office manager

Job Description: 

Office managers plan, organise and co-ordinate the activities and resources of offices within commercial, industrial and other non-governmental organisations and public agencies. (National and local government office managers are classified to unit group 3561: Public services associate professionals.)


Entry will usually require GCSEs/S grades but is possible with other academic qualifications and/or relevant experience. Professional qualifications are available in some areas of work.
Refer The S/NVQ framework for more details


The simplified NS-SEC analytic class for this code is 2
The simplified NS-SEC operational category for this code is 5
Refer The National Statistics Socio-economic Classification for more details


  • plans work schedules, assigns tasks and delegates responsibilities;
  • advises on the handling of all correspondence and enquiries relating to accounts, sales, statistical and vacancy records;
  • ensures that procedures for considering, issuing, amending and endorsing insurance policies are adhered to;
  • plans, organises and co-ordinates the activities and resources of other offices not elsewhere classified including box offices, other ticket offices and accommodation bureaux.
International Careers(ISCO):