1190- MANAGERS AND DIRECTORS IN RETAIL AND WHOLESALE

Job Title: 

MANAGERS AND DIRECTORS IN RETAIL AND WHOLESALE

Alternate Titles: 

,Managing director (retail trade),Retail manager,Shop manager (charitable organisation),Wholesale manager

Job Description: 

Retail and wholesale managers and directors plan, organise, direct and co-ordinate the operations of major retail and wholesale establishments in order to maximise business performance and meet financial goals.

Education: 

Entry requirements vary from company to company. Entrants may possess GCSEs/S grades, A levels/H grades, GNVQs/GSVQs, a BTEC/SQA award, a degree or equivalent qualification. Entry is also possible through promotion after gaining sufficient experience. NVQs/SVQs in Retail Operations are available at Level 4.
Refer The S/NVQ framework for more details

NS-SEC: 

The simplified NS-SEC analytic class for this code is 2
The simplified NS-SEC operational category for this code is 5
Refer The National Statistics Socio-economic Classification for more details

Tasks: 


  • appoints staff, assigns tasks and monitors and reviews staff performance;
  • liaises with other staff to provide information about merchandise, special promotions etc. to customers;
  • ensures that adequate reserves of merchandise are held and that stock keeping is carried out efficiently;
  • ensures customer complaints and queries regarding sales and service are appropriately handled;
  • oversees the maintenance of financial and other records and controls security arrangements for the premises;
  • authorises payment for supplies received and decides on vending price, discount rates and credit terms;
  • examines quality of merchandise and ensures that effective use is made of advertising and display facilities.
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