95-Financial and insurance services branch managers

Job Title: 

Financial and insurance services branch managers

Job Description: 

Plan, direct and coordinate financial activities of workers and support systems in a branch, office, or department of an establishment or organization.

Summary: 

Financial and insurance services branch managers plan, direct, and coordinate the branches of institutions that provide financial and insurance services, such as banks, building societies, credit unions and insurance companies. They provide advice and assistance to clients on financial and insurance matters. May play an important role in mergers and consolidations and in global expansion and related financing. Require extensive, specialized knowledge to reduce risks and enhance the generation of sound profits/surpluses. Maybe required to be licensed, registered or certified to be permitted to work by a government authority, agency or approved certifying body.

Tasks: 

Job activities and tasks include:

  • planning, directing and coordinating the activities of staff in the branch
  • establishing and maintaining relationships with individual and business customers
  • providing advice and assistance to customers on their financial and insurance needs and with matters such as changes in law that may affect customer
  • examining, evaluating and processing loan and insurance applications
  • monitoring credit extension decisions
  • conducting financial investigations
  • overseeing the flow of cash and financial instruments, and the preparation of financial and regulatory reports
  • approving or rejecting, or coordinating the approval or rejection of, lines of credit commercial, real estate and personal loans
  • coordinating cooperation with other branches of the company
  • managing budgets, controlling expenditure and ensuring the efficient use of resources
  • overseeing the selection, training and performance of staff
Knowledge: 

Advanced specialized knowledge of principles, concepts and techniques in field of work, discipline and/or professional practice

  • Specialized knowledge of analyzing, planning, managing and establishing ideas, policies, strategies, projections and/or conditions in the field of work, discipline and/or professional practice
  • Advanced knowledge of research principles and methods
  • Advanced knowledge of high level governance of systems, processes and procedures including legislative, regulatory, standards, codes and conventions
  • Higher knowledge of recent developments in the field of work, discipline and/or professional practice
  • Higher knowledge of principles, concepts and techniques in management, economics, finance, statistics and fiscal disciplines related to the field of work and/or professional practice
  • Higher knowledge of political, government, legislative and regulatory systems related to the field of work
  • Higher knowledge of laws, regulations, standards codes and conventions of the UAE and specific Emirates related to the field of work, discipline and/or professional practice and more general subjects including OHSE and cultural understanding and awareness
  • Higher knowledge of principles, concepts and techniques in sensitively recognizing and responding to the management of highly complex ethical issues
  • Leverage information technology, executive information systems, management techniques and tools for optimal field of work performance and/or professional practice
  • Higher skills in research, analysis, consultation and synthesis of information to evaluate ideas, policies, strategies, projections and/or conditions and generate recommendations and/or relevant alternatives
  • Manage advanced relationships and coordinate related activities of respective stakeholders
  • Advanced skills and experience in high level policy analysis, formulation and research, plus strategic planning in sensitive and confidential environment
  • Develop abstract concepts and convey strategic indications from the spectrum of development experience
  • Higher negotiation cultural sensitivity and diplomatic skills
  • Use of information, tools, resources to support high-level and complex work achievement
  • Work sensitively and effectively in a multi-cultural environment
  • Work with others to develop creative solutions to complex unpredictable and/or abstract problems
  • Communicate with influence, and a proven record of developing and maintaining effective partnerships across an organization and with diverse external clients and other key stakeholders
  • Highly developed advanced oral and written communication, interpersonal and representational skills, and a proven ability to use these skills to prepare and present clear, concise, high quality advice
  • Highly developed leadership and effective management skills, with capacity to initiate, implement and sustain improvements within a team environment, as well as the ability to work flexibly and cooperatively as a member of a team
  • Personal drive and integrity, the ability to self-manage and the capacity to identify and effectively manage risks associated with change, as well recognize and implement ethical standards to highly complex ethical issues
  • Achieving results within tight timelines, and capacity to set and implement new policy directions
  • Highly developed higher organizational skills, including the ability to manage priorities and meet tight deadlines
    • Work Context: 

    Typically, work long and irregular hours, which may include evenings and weekends to complete assigned tasks and priorities. Often work in offices, but may spend time at different worksites within respective establishment or organization liaising with local supervisors and/ or subordinates. Their work can be quiet stressful at times caused by the need to develop and negotiate annual performance plans and budgets for the department or section, and then implement, manage and ensure ongoing approved financial, technology, legal and human resource budgets, plans and deadlines are met. May undertake negotiations, to effect business closure and to achieve results, contributing increased stress levels. May travel often to meet with existing or prospective clients, stakeholders and/or officials, and attend, in some cases present at, conferences or seminars.

    Education: 

    Bachelor degree in finance, insurance and risk management and/or banking, or relevant field of work/discipline, higher qualification or equivalent.

    Required Work Experience: 

    5 - 7 years and above

    Probable Employers: 

    Al Dhafra Insurance Company, Abu Dhabi Insurance Company, Daman Insurance Company, Dubai International Finance Centre (DIFC)

    Occupational Size: 
    Less than 5,000
    Expected Earnings: 

    Industry average

    Projected Growth: 
    Good
    Alternate Titles: 

    Examples of job titles:
    Bank manager - Building society manager - Credit union manager, - Insurance agency manager
    Examples of some related occupations:
    Branch manager - Banking centre manager - Business banking manager - Service centre manager - Collections vice president - Consumer lending vice president - Consumer loan manager - Electronic services vice president - Lending manager - Loan servicing vice president - Loan systems director - Insurance service director - Commercial risk manager

    UAE Industry Groups: 
    Business, administration, tourism, retail and leisure service
    International Careers(ISCO): 
    Similar O*NET Careers (USA) : 
    Source Of Info: 
    Occupations and Careers Handbook for UAE Nationals(Copyright NQA ). Referenced from New York University, Abu Dhabhi