84-Government licensing officials

Job Title: 

Government licensing officials

Job Description: 

Examine, evaluate, monitor, investigate and report eligibility for, conformity with, or liability under licenses or permits.


Government licensing officials examine applications for licences to export or import goods, set up businesses, build houses or other structures, or to obtain passports, determine eligibility of applications for issuing licences or passports, and identify specific conditions or restrictions to be attached to licences issued, referring exceptional or important cases to Senior government officials or Managers. It includes assessing, advising, administering, supervising, reviewing or performing inspections, investigations, or compliance work primarily concerned with determining conformance with laws and regulations. May also conduct oral, written, visual, or performance testing and produce detailed technical compliance reports.


Job activities and tasks include:

  • advising individuals on government laws and regulations concerning the type of licence required and the conditions attached to such licences, and on the public?s rights and obligations
  • examining applications and relevant documents and determining whether a licence can be granted and the conditions which should be attached
  • examining applications and approving the issue of passports
  • performing related administrative tasks to process applications, document activities, evaluations and determinations, and to prepare correspondence to inform applicants of licensing decisions
  • administering and evaluating/scoring tests required to license applicants
  • conducting audits/inspections and complaints procedures on licensed applicants
  • administering complaints and non-compliance notices for action or legal processing
  • producing non-compliance reports as a result of investigations/audits/inspections for follow up legal action
  • may be required to give evidence in a prosecution case(s)

Higher specialized knowledge of principles, concepts and techniques in field of work, discipline and/or professional practice

  • Advanced knowledge of analyzing, planning, managing and establishing ideas, policies, strategies, projections and/or conditions in the field of work, discipline and/or professional practice
  • Higher knowledge of research principles and methods
  • Higher knowledge of high level governance of systems, processes and procedures including legislative, regulatory, standards, codes and conventions
  • Broad knowledge of recent developments in the field of work, discipline and/or professional practice
  • Broad knowledge of principles, concepts and techniques in management, economics, finance, statistics and fiscal disciplines related to the field of work and/or professional practice
  • Broad knowledge of political, government, legislative and regulatory systems related to the field of work
  • Broad knowledge of laws, regulations, standards codes and conventions of the UAE and specific Emirates related to the field of work, discipline and/or professional practice and more general subjects including OHSE and cultural understanding and awareness
  • Broad knowledge of principles, concepts and techniques in sensitively managing complex ethical issues
  • Leverage information technology, management information systems, management techniques and tools for optimal field of work performance and/or professional practice
  • Skills in research, analysis, consultation and synthesis of information to evaluate ideas, policies, strategies, projections and/or conditions and produce recommendations and/ or relevant options
  • Manage higher level relationships and organize related activities of respective stakeholders
  • Higher skills and experience in broad based policy analysis, formulation and research, plus planning in sensitive and confidential environment
  • Develop concepts and convey strategic suggestions from the spectrum of development experience
  • Broad level negotiation cultural sensitivity and diplomatic skills
  • Use of information, tools, resources to support broad-level and complex work achievement
  • Work sensitively and effectively in a multi-cultural environment
  • Work with others to develop creative solutions to complex predictable and new contexts problems
  • Communicate with effect, and a proven record of developing and maintaining active partnerships across an organization and with diverse external clients and other key stakeholders
  • Highly developed higher oral and written communication, interpersonal and representational skills, and a proven ability to use these skills to prepare and present clear, concise, high quality advice
  • Highly developed leadership and effective management skills, with capacity to implement and sustain improvements within a team environment, as well as the ability to work flexibly and cooperatively as a member of a team
  • Personal drive and integrity, the ability to self-manage and the capacity to identify and effectively control risks associated with change, as well observe ethical standards related to complex ethical issues
  • Achieving results within tight timelines, and capacity to set and implement new policy directions
  • Highly developed broad organizational skills, including the ability to organize priorities and meet tight deadlines
  • Work Context: 

    Regulatory and compliance processes, procedures and investigation environment. Usually work regular business hours, but may need to work evenings and weekends or be on call work. May need to visit sites and conduct investigations, inspections or examinations to affirm compliance with governing laws and regulations or otherwise relating to licensing or certifying physical assets/products, materials, resources, substances, individuals or other mediums. May be confronted by individuals disgruntled with decisions and respond effectively and calmly in difficult and sensitive situation. May also, travel overseas to work or to attend conferences and seminars.


    Diploma in compliance and audit or related field of work, higher qualification or equivalent.

    Required Work Experience: 

    3 years and above.

    Probable Employers: 

    Department of Economic Development - Dubai/Abu Dhabi/Sharjah, Abu Dhabi/ Dubai Chambers of Commerce, Knowledge and Human Development Authority (KHDA) Dubai, Commission of Academic Accreditation (CAA), Abu Dhabi Centre for Technical Education and Training, Abu Dhabi Tourism Authority (ADTC), Regulatory Supervisory Board (RSB)

    Occupational Size: 
    Less than 5,000
    Expected Earnings: 

    Higher than the industry average

    Projected Growth: 
    Alternate Titles: 

    Examples of job titles:
    Licensing officer - Passport officer (issuing) - Building permit (licensing) officer - Business permit (licensing) officer
    Examples of some related occupations:
    Business compliance officer - Building inspectors - Electrical inspector - Fire inspectors - Transportation services representative (TSR), examiner

    UAE Industry Groups: 
    Government, public administration and education services
    International Careers(ISCO): 
    Source Of Info: 
    Occupations and Careers Handbook for UAE Nationals(Copyright NQA ). Referenced from New York University, Abu Dhabhi