51-Health services managers

Job Title: 

Health services managers

Job Description: 

Health services managers are responsible for the day-to-day running of a hospital, primary health organization (PHO), clinic or community health service.

Summary: 

Health service managers plan, direct coordinate and evaluate the provision of clinical and community Health care services in hospitals, clinics, public Health agencies and similar organizations.

Tasks: 

Job activities and tasks include:

  • providing overall direction and management for the service, facility, organization or centre
  • directing, supervising and evaluating the work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel
  • establishing objectives and evaluative or operational criteria for units they manage
  • directing or conducting recruitment, hiring and training of personnel
  • developing, implementing and monitoring procedures, policies and performance standards for medical, nursing, technical and administrative staff
  • monitoring the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and service
  • controlling administrative operations such as budget planning, report preparation and expenditure on supplies, equipment and services
  • liaising with other health and welfare service providers, boards and funding bodies to coordinate the provision of services
  • advising government bodies about measures to improve health and welfare services and facilities
  • representing the organization in negotiations, and at conventions, seminars, public hearings and forums
Knowledge: 

Advanced specialized knowledge of principles, concepts and techniques in field of work, discipline and/or professional practice

  • Specialized knowledge of analyzing, planning, managing and establishing ideas, policies, strategies, projections and/or conditions in the field of work, discipline and/or professional practice
  • Advanced knowledge of research principles and methods
  • Advanced knowledge of high level governance of systems, processes and procedures including legislative, regulatory, standards, codes and conventions
  • Higher knowledge of recent developments in the field of work, discipline and/or professional practice
  • Higher knowledge of principles, concepts and techniques in management, economics, finance, statistics and fiscal disciplines related to the field of work and/or professional practice
  • Higher knowledge of political, government, legislative and regulatory systems related to the field of work
  • Higher knowledge of laws, regulations, standards codes and conventions of the UAE and specific Emirates related to the field of work, discipline and/or professional practice and more general subjects including OHSE and cultural understanding and awareness
  • Higher knowledge of principles, concepts and techniques in sensitively recognizing and responding to the management of highly complex ethical issues
  • Leverage information technology, executive information systems, management techniques and tools for optimal field of work performance and/or professional practice
  • Higher skills in research, analysis, consultation and synthesis of information to evaluate ideas, policies, strategies, projections and/or conditions and generate recommendations and/or relevant alternatives
  • Manage advanced relationships and coordinate related activities of respective stakeholders
  • Advanced skills and experience in high level policy analysis, formulation and research, plus strategic planning in sensitive and confidential environment
  • Develop abstract concepts and convey strategic indications from the spectrum of development experience
  • Higher negotiation cultural sensitivity and diplomatic skills
  • Use of information, tools, resources to support high-level and complex work achievement
  • Work sensitively and effectively in a multi-cultural environment
  • Work with others to develop creative solutions to complex unpredictable and/or abstract problems
  • Communicate with influence, and a proven record of developing and maintaining effective partnerships across an organization and with diverse external clients and other key stakeholders
  • Highly developed advanced oral and written communication, interpersonal and representational skills, and a proven ability to use these skills to prepare and present clear, concise, high quality advice
  • Highly developed leadership and effective management skills, with capacity to initiate, implement and sustain improvements within a team environment, as well as the ability to work flexibly and cooperatively as a member of a team
  • Personal drive and integrity, the ability to self-manage and the capacity to identify and effectively manage risks associated with change, as well recognize and implement ethical standards to highly complex ethical issues
  • Achieving results within tight timelines, and capacity to set and implement new policy directions
  • Highly developed higher organizational skills, including the ability to manage priorities and meet tight deadlines
    • Work Context: 

    Usually work at hospitals, large medical centres, community health service centres, clinics, respite centres and rest homes. The work can be stressful as health services manager are generally required to work to tight deadlines. They may travel locally, nationally or internationally to attend meetings and conferences, or visit other hospitals.

    Education: 

    Bachelor degree in health services administration, or relevant field of work/discipline, higher qualification or equivalent.

    Required Work Experience: 

    7 - 10 Years and above.

    Probable Employers: 

    Abu Dhabi Health Services Company, Sheikh Khalifa Medical City, Cleveland Clinic Abu Dhabi

    Occupational Size: 
    Less than 5,000
    Expected Earnings: 

    Above the industry average

    Projected Growth: 
    Very good
    Alternate Titles: 

    Examples of job titles:
    Health facility administrator - Chief public health officer - Clinical director - Community health care coordinator - Director of nursing - Hospital matron - Medical administrator
    Examples of some related occupations:
    Health and social service manager - Program manager - Clinical director - Director of nursing - Medical records manager - Mental health program manager - Nutrition services manager - Practice administrator - Health support manager - Review programme manager - Team Leader - Health professional - Project manager research partnerships - Regional heart health manager - Aged care service manager

    UAE Industry Groups: 
    Community, health and social services
    International Careers(ISCO): 
    Similar O*NET Careers (USA) : 
    Source Of Info: 
    Occupations and Careers Handbook for UAE Nationals(Copyright NQA ). Referenced from New York University, Abu Dhabhi