38- Computer network and systems technicians

Job Title: 

Computer network and systems technicians

Job Description: 

Analyze, test, troubleshoot, and evaluate existing network systems, such as local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system.


Computer network and systems technicians establish, operate and maintain network and other data communications systems. Computer network and systems technicians may be self? employed or employed by computer network and systems engineering contractors, utilities, operations and maintenance departments of various facilities.


Job activities and tasks include:

  • operating, maintaining and troubleshooting network systems
  • operating and maintaining data communications systems other than networks
  • assisting users with network and data communications problems
  • identifying areas needing upgraded equipment and software
  • installing computer hardware, network software, operating system software and applications software
  • performing start up and close down as well as backup and disaster recovery operations for computer networks

Knowledge of computer hardware and software systems and programs

  • Knowledge of computer networks, network administration and network installation
  • Knowledge of economic, cultural and political environment
  • Skills in computer troubleshooting, overcoming viruses and security issues
  • Skills in administering and advising on use of e-mail and internet programs
  • Analytical skills to evaluate network and system performance and determine how changes in the environment will affect it
  • Communication skills to work with many other types of workers and have to be able to describe problems and their solutions to them
  • Information Communications and Technology skills to effect the connections of many different types of computer equipment and must ensure that they all work together properly
  • Multi-tasking skills, where work may have to be performed on many problems and tasks at the same time
  • Problem-solving skills to be able to quickly resolve problems with computer networks when they occur
  • Monitoring - Monitoring/Assessing performance of oneself, other individuals, or organizations to make improvements or take corrective action
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience
  • Oral Comprehension - The ability to provide quality customers services encompassing listening and understanding information and ideas presented through spoken words and sentences
  • Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making
  • Time Management - Managing one?s own time and the time of others
  • Team work or individual - job may require him/her to work alone or in conjunction with other support or related personnel
  • Work Context: 

    Computer network and systems technicians work with the physical computer networks of a variety of organizations and therefore are employed in many industries in a range of conditions.


    Diploma in Computer Science or Information Systems, higher qualification or equivalent.

    Required Work Experience: 

    3 - 4 years and above.

    Probable Employers: 

    Emirates Computer Company, Injazat Data System, Dell Company

    Occupational Size: 
    More than 5,000 and less than 30,000
    Expected Earnings: 

    Above the industry average

    Projected Growth: 
    Very good
    Alternate Titles: 

    Examples of job titles:Computer network technician - Network support technician
    Examples of some related occupations:
    Computer Support Specialist - Systems Administrator - Teaching information systems security - Network administrator - Network analyst - Computer operator - Web technician - Computer systems analysts - Computer programmers - Computer user support specialists

    UAE Industry Groups: 
    International Careers(ISCO): 
    Similar O*NET Careers (USA) : 
    Source Of Info: 
    Occupations and Careers Handbook for UAE Nationals(Copyright NQA ). Referenced from New York University, Abu Dhabhi