150- Travel guides
Plan, or ganize, and conduct cruises, tours, and expeditions for individuals and groups.
Travel guides accompany individuals or groups on trips, sightseeing tours and excursions and on tours of places of interest such as historical sites, industrial establishments and theme parks. They describe points of interest and provide background information on interesting features.
Job activities and tasks include:
- escorting and guiding tourists on cruises and sightseeing tours
- escorting visitors through places of interest such as museums, exhibitions, theme parks, factories and other industrial establishments
- describing and providing information on points of interest and exhibits and responding to questions
- conducting educational activities for school children
- monitoring visitors? activities to ensure compliance with establishment or tour regulations and safety practices
- greeting and registering visitors and tour participants, and issuing any required identification badges or safety devices
- distributing brochures, showing audiovisual presentations, and explaining procedures and operations at tour sites
- providing for physical safety of groups, and performing activities such as providing first aid and directing emergency evacuations
- resolving any problems with tour itineraries, service, or accommodation
Knowledge of principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques
Work with the general public, or experience gained within the hotel, tourism or travel trades is usually beneficial. May work irregular hours including weekends to service client demand.
Secondary School Certificate, Diploma in leisure, travel, tourism, or languages or related field, higher qualification or equivalent.
2 years and above
Dhabi Tourism and Culture Authority, TDIC, Emirates Heritage Club
Above the industry average
Examples of job titles:
Art gallery guide - Tour escort - Tourist guide
Examples of some related occupations:
Tour director - Tour manager - Tour escort - Guide - Mountain bike guide - Mosque guide - Tour coordinator - Tour operator - Cruise counsellor - Tours captain