134-Systems administrators

Job Title: 

Systems administrators

Job Description: 

Install, configure, troubleshoot, and maintain network based hardware and software IT systems to ensure their continuous availability, integrity and functionality.


Systems administrators install, configure, test, troubleshoot and maintain local area networks (LAN), wide area networks (WAN), and Internet systems or segments of a network system. They provide support and monitor them to ensure uninterrupted access to all system users are security measures are functioning as intended. Included also is monitoring and testing internet performance and access. They may assist in network modelling, analysis, planning, and coordination concerning performance, between the network and data communications hardware and software systems and components. They may supervise computer user support specialists and computer network support specialists, as well project manage and coordinate the augmentation, maintenance, upgrade, and support of servers and associated hardware, software and networks. They may administer network security measures to mitigate security vulnerabilities and risks, and maintain server integrity and availability.


Job activities and tasks include:

  • maintaining and administering computer networks and related computing environments including computer hardware, systems software, applications software and all configurations
  • recommending changes to improve systems and network configurations, and determining hardware or software requirements related to such changes
  • diagnosing hardware and software problems
  • performing data backups and disaster recovery operations
  • operating master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use

Higher specialized knowledge of principles, concepts and techniques in field of work, discipline and/or professional practice

  • Advanced knowledge of analyzing, planning, managing and establishing ideas, policies, strategies, projections and/or conditions in the field of work, discipline and/or professional practice
  • Higher knowledge of research principles and methods
  • Higher knowledge of high level governance of systems, processes and procedures including legislative, regulatory, standards, codes and conventions
  • Broad knowledge of recent developments in the field of work, discipline and/or professional practice
  • Broad knowledge of principles, concepts and techniques in management, economics, finance, statistics and fiscal disciplines related to the field of work and/or professional practice
  • Broad knowledge of political, government, legislative and regulatory systems related to the field of work
  • Broad knowledge of laws, regulations, standards codes and conventions of the UAE and specific Emirates related to the field of work, discipline and/or professional practice and more general subjects including OHSE and cultural understanding and awareness
  • Broad knowledge of principles, concepts and techniques in sensitively managing complex ethical issues
  • Leverage information technology, management information systems, management techniques and tools for optimal field of work performance and/or professional practice
  • Skills in research, analysis, consultation and synthesis of information to evaluate ideas, policies, strategies, projections and/or conditions and produce recommendations and/ or relevant options
  • Manage higher level relationships and organize related activities of respective stakeholders
  • Higher skills and experience in broad based policy analysis, formulation and research, plus planning in sensitive and confidential environment
  • Develop concepts and convey strategic suggestions from the spectrum of development experience
  • Broad level negotiation cultural sensitivity and diplomatic skills
  • Use of information, tools, resources to support broad-level and complex work achievement
  • Work sensitively and effectively in a multi-cultural environment
  • Work with others to develop creative solutions to complex predictable and new contexts problems
  • Communicate with effect, and a proven record of developing and maintaining active partnerships across an organization and with diverse external clients and other key stakeholders
  • Highly developed higher oral and written communication, interpersonal and representational skills, and a proven ability to use these skills to prepare and present clear, concise, high quality advice
  • Highly developed leadership and effective management skills, with capacity to implement and sustain improvements within a team environment, as well as the ability to work flexibly and cooperatively as a member of a team
  • Personal drive and integrity, the ability to self-manage and the capacity to identify and effectively control risks associated with change, as well observe ethical standards related to complex ethical issues
  • Achieving results within tight timelines, and capacity to set and implement new policy directions
  • Highly developed broad organizational skills, including the ability to organize priorities and meet tight deadlines
  • Work Context: 

    Work in offices and may travel to see clients in their workplaces with regular work hours, but they may be required to work evenings and weekends to meet deadlines on projects. They may also travel locally, nationally and internationally to attend workplaces or conferences and seminars. They may often work long hours at the computer. They may also be required to hold certificates from, or be competent in specific proprietary hardware/ software products such as Microsoft, Oracle or Cisco, or SharePoint.


    Advanced / Higher Diploma in computer and network administration or computer systems administrator or related field of work/discipline, higher qualification or equivalent.

    Required Work Experience: 

    4 years and above

    Probable Employers: 

    General Directorate of Abu Dhabi Police, Critical National Infrastructure Authority, Technology Development Committee, Statistics Centre - SCAD, Department of Economic Development, Department of Transport, Ministry of labour, Ministry of economy, Injazat Data System, Al Taif, Advanced Integrated Systems, Dubai eGovernment Department

    Occupational Size: 
    More than 5,000 and less than 30,000
    Expected Earnings: 

    Above the industry average

    Projected Growth: 
    Very good
    Alternate Titles: 

    Examples of job titles:
    Systems administrator - Network administrator
    Examples of some related occupations:
    Database administrator - Network analyst - Website administrator - Website technician - Webmaster - Computer engineer - Computer systems auditor - Information technology support technician - Policy and planning manager - Systems designer (Information Technology) - Website Administrator

    UAE Industry Groups: 
    Arts, entertainment, multimedia and ITC applications
    International Careers(ISCO): 
    Similar O*NET Careers (USA) : 
    Source Of Info: 
    Occupations and Careers Handbook for UAE Nationals(Copyright NQA ). Referenced from New York University, Abu Dhabhi