131-Systems analysts

Job Title: 

Systems analysts

Job Description: 

Research the systems and procedures an organization or client uses, and decide if and how IT systems and computer applications could be used to improve business efficiency and productivity.


Systems analysts conduct research, analyze and evaluate client information technology requirements, procedures or problems, and develop and implement proposals, recommendations, and plans to improve current or future information systems. They analyze user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and scheduling limitations. They may also analyze or recommend commercially available software. Maybe required to be certified to be permitted to work on IT systems, software and applications by a manufacturer/certifying body to assure warranty or access to the product/service.


Job activities and tasks include:

  • consulting with users to formulate and document requirements and with management to ensure agreement on systems principles
  • identifying and analyzing business processes, procedures and work practices
  • identifying and evaluating inefficiencies and recommending optimal business practices, and system functionality and behaviour
  • taking responsibility for deploying functional solutions, such as creating, adopting and implementing system test plans
  • developing functional specifications for use by systems developers
  • expanding or modifying systems to improve work flow or serve new purposes
  • coordinating and linking the computer systems within an organization to increase compatibility

Higher specialized knowledge of principles, concepts and techniques in field of work, discipline and/or professional practice

  • Advanced knowledge of analyzing, planning, managing and establishing ideas, policies, strategies, projections and/or conditions in the field of work, discipline and/or professional practice
  • Higher knowledge of research principles and methods
  • Higher knowledge of high level governance of systems, processes and procedures including legislative, regulatory, standards, codes and conventions
  • Broad knowledge of recent developments in the field of work, discipline and/or professional practice
  • Broad knowledge of principles, concepts and techniques in management, economics, finance, statistics and fiscal disciplines related to the field of work and/or professional practice
  • Broad knowledge of political, government, legislative and regulatory systems related to the field of work
  • Broad knowledge of laws, regulations, standards codes and conventions of the UAE and specific Emirates related to the field of work, discipline and/or professional practice and more general subjects including OHSE and cultural understanding and awareness
  • Broad knowledge of principles, concepts and techniques in sensitively managing complex ethical issues
  • Leverage information technology, management information systems, management techniques and tools for optimal field of work performance and/or professional practice
  • Skills in research, analysis, consultation and synthesis of information to evaluate ideas, policies, strategies, projections and/or conditions and produce recommendations and/ or relevant options
  • Manage higher level relationships and organize related activities of respective stakeholders
  • Higher skills and experience in broad based policy analysis, formulation and research, plus planning in sensitive and confidential environment
  • Develop concepts and convey strategic suggestions from the spectrum of development experience
  • Broad level negotiation cultural sensitivity and diplomatic skills
  • Use of information, tools, resources to support broad-level and complex work achievement
  • Work sensitively and effectively in a multi-cultural environment
  • Work with others to develop creative solutions to complex predictable and new contexts problems
  • Communicate with effect, and a proven record of developing and maintaining active partnerships across an organization and with diverse external clients and other key stakeholders
  • Highly developed higher oral and written communication, interpersonal andrepresentational skills, and a proven ability to use these skills to prepare and present clear, concise, high quality advice
  • Highly developed leadership and effective management skills, with capacity to implement and sustain improvements within a team environment, as well as the ability to work flexibly and cooperatively as a member of a team
  • Personal drive and integrity, the ability to self-manage and the capacity to identify and effectively control risks associated with change, as well observe ethical standards related to complex ethical issues
  • Achieving results within tight timelines, and capacity to set and implement new policy directions
  • Highly developed broad organizational skills, including the ability to organize priorities and meet tight deadlines
  • Work Context: 

    Work in offices and may travel to see clients in their workplaces with regular work hours, but they may be required to work evenings and weekends to meet deadlines on projects. They may also travel locally, nationally and internationally to attend conferences and seminars.


    Bachelor degree in information and communications technology, business information systems or related field of work, higher qualification or equivalent.

    Required Work Experience: 

    4 years and above

    Probable Employers: 

    Injazat Data System, Emirates Post Holding Group, Abu Dhabi Airport Company, Dubai International Airport, Road Transport Authority, Statistics Centre - SCAD, Department of Economic Development, Department of Transport, Ministry of labour, Ministry of economy, Injazat Data System, Al Taif, Advanced Integrated Systems, Dubai eGovernment Department

    Occupational Size: 
    More than 5,000 and less than 30,000
    Expected Earnings: 

    Industry average

    Projected Growth: 
    Alternate Titles: 

    Examples of job titles:
    Business analyst (IT) - Systems consultant - Systems designer (IT) - Computer scientist
    Examples of some related occupations:
    Analyst programmer - Computer systems consultant - Computer analyst - Information systems analyst (ISA) - Applications analyst - Systems engineer - Computer systems analyst - Systems designer

    UAE Industry Groups: 
    Arts, entertainment, multimedia and ITC applications
    International Careers(ISCO): 
    Source Of Info: 
    Occupations and Careers Handbook for UAE Nationals(Copyright NQA ). Referenced from New York University, Abu Dhabhi