115-Commercial sales representatives

Job Title: 

Commercial sales representatives

Job Description: 

Represent companies to sell various goods and services to businesses and other organizations and provide product specific information as required.


Commercial sales representatives represent companies in selling an array of commercial, industrial, technical, medical and pharmaceutical products, goods and services. They often sell business to business such as industrial, commercial, retail, professional, health or other establishments. They develop business contact lists and networks and build and maintain client relations and acquire new accounts to improve sales or influences. They also conduct promotional exercises, client communications, information research and development, and other activities as required such to support the growth of an organization client base and sales. They may participate in exhibitions and trade shows and provide informed technical advice. Maybe required to be licensed, registered or certified to be permitted to work by a government authority, agency or approved certifying body.


Job activities and tasks include:

  • soliciting orders and selling goods to retail, industrial, wholesale and other establishments
  • selling equipment, supplies and related services to business establishments or individuals
  • obtaining and updating knowledge of market conditions and of employer?s and competitors? goods and services
  • providing prospective customers with information about the characteristics and functions of the products and equipment for sale, and demonstrating its use or qualities
  • quoting prices and credit terms, recording orders and arranging deliveries
  • reporting customers? reactions and requirements to suppliers and manufacturers
  • following up clients to ensure satisfaction with products purchased

Specialist knowledge of principles, concepts and techniques in field of work and/or discipline

  • Higher knowledge of analyzing, planning, organizing and establishing policies, strategies, projections and/or conditions in the field of work and/or discipline
  • Broad knowledge of research principles and methods
  • Broad knowledge of high level governance of systems, processes and procedures including legislative, regulatory, standards, codes and conventions
  • Knowledge of recent developments in the field of work and/or discipline
  • Knowledge of principles, concepts and techniques in management, economics, finance, statistics and fiscal disciplines related to the field of work
  • Knowledge of political, government, legislative and regulatory systems related to the field of work
  • Knowledge of laws, regulations, standards codes and conventions of the UAE and specific Emirates related to the field of work and/or discipline and more general subjects including OHSE and cultural understanding and awareness
  • Knowledge of principles, concepts and techniques in sensitively responding to and observing complex ethical issues
  • Effect information technology, management information systems, management techniques and tools for optimal field of work performance
  • Skills in research, analysis, consultation and synthesis of information to evaluate policies, strategies, projections and/or conditions and develop suggestions and/or relevant options
  • Manage broad level relationships and coordinate related activities of respective stakeholders
  • Broad skills and experience in policy analysis, formulation and research, in a sensitive and confidential environment
  • Produce concepts and convey suggestions from the spectrum of development experience
  • Negotiation cultural sensitivity and diplomatic skills
  • Use of information, tools, resources to support complex work achievement
  • Work sensitively and effectively in a multi-cultural environment
  • Work with others to develop solutions to complex problems
  • Communicate with effect, and proven record of developing and maintaining active partnerships across an organization and with diverse external clients and other key stakeholders
  • Developed higher oral and written communication, interpersonal and representational skills, and a proven ability to use these skills to prepare and present clear, concise, high quality advice
  • Well developed leadership and effective organizational skills, with capacity to organize and sustain improvements within a team environment, as well as the ability to work flexibly and cooperatively as a member of a team
  • Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things
  • Category Flexibility - The ability to generate or use different sets of rules for combining or grouping things in different ways
  • Control Precision - The ability to quickly and repeatedly measure and estimate exact positions
  • English (Technical) Language - Knowledge of the structure and content of the engineering related technical English terminologies
  • Information Communications Technology - Knowledge and use of relevant engineering applications and programs
  • Team work or individual - job may require him/her to work alone or in conjunction with engineers, contractors, architects and scientists
  • Work Context: 

    May work in production areas that are noisy, hot, dusty and, at times, contain fumes. May work regular hours but on a rotating shift-work basis as these workplaces typically operate 24 hours seven days a week. New and developing occupational, health, safety and environmental laws are improving conditions in the workplace and include the introduction of automated remote control rooms and systems, dust and fume extracting machines, air-conditioning and ventilating systems. Work environment is generally spacious and well lit and more often conducted in control rooms/centres.


    Certificate in an engineering discipline, higher qualification or equivalent.!!Employers may also seek recent high school graduates for entry-level operator positions with a Secondary School Certificate particularly good results in physics, science and maths.!

    Required Work Experience: 

    3 - 4 years and above.

    Probable Employers: 

    Abu Dhabi Farms Service Centre, Municipality of Abu Dhabi, Abu Dhabi Food Control Authority

    Occupational Size: 
    More than 5,000 and less than 30,000
    Expected Earnings: 

    Higher than the industry average

    Projected Growth: 
    Alternate Titles: 

    Examples of job titles:
    Chemical-heat-treating-plant operator - Chemical-filtering and separating equipment operator - Chemical-still and reactor operator - Chemical process technician
    Examples of some related occupations:
    Petroleum and natural gas refinery operators - Chemical products plant and machine operators - Process technician - Process Plant Equipment Operator

    UAE Industry Groups: 
    Business, administration, tourism, retail and leisure service
    International Careers(ISCO): 
    Source Of Info: 
    Occupations and Careers Handbook for UAE Nationals(Copyright NQA ). Referenced from New York University, Abu Dhabhi