4229-Client Information Clerks Not Elsewhere Classified

Job Title: 

Client Information Clerks Not Elsewhere Classified

Job Description: 

This unit group includes client information workers not included elsewhere in Minor Group 422 ?Client information clerks?. For instance, it includes workers who obtain and process information from clients needed to determine eligibility for services.


Tasks include:

  • interviewing patients to obtain and process information required to provide hospital services
  • interviewing applicants for public assistance to gather information pertinent to their application
  • verifying the accuracy of information provided
  • initiating procedures to grant, modify, deny or terminate assistance
  • providing information and answering questions concerning benefits and claims procedures
  • referring patient or applicant to other organisations if they are ineligible for services
Additional Notes: 

This unit group includes

Hospital admissions clerk

Specific Occupations: 

Client information clerk n.e.c.

Source Of Info: 

Source: SINGAPORE STANDARD OCCUPATIONAL CLASSIFICATION 2015, Department of Statistics, Ministry of Trade & Industry, Republic of Singapore