4221-Travel Agency and Related Clerks

Job Title: 

Travel Agency and Related Clerks

Job Description: 

Travel agency and related clerks supply information, arrange travel itineraries, obtain travel and accommodation reservations and organise group tours.


Tasks include:

  • obtaining information about the availability, cost and convenience of different types of transport and accommodation, ascertaining customer?s requirements and advising them on travel arrangements
  • preparing itineraries
  • making and confirming reservations
  • issuing tickets and vouchers
  • helping customers in obtaining necessary travel documents such as visas
  • preparing bills and receiving payments
  • organising group tours for business or vacation travel and selling them to groups or individuals
Additional Notes: 

This unit group includes

Booking clerk (travel agency)
Reservations clerk (travel agency)

Specific Occupations: 

Travel agency/service clerk

International Careers(ISCO): 
Source Of Info: 

Source: SINGAPORE STANDARD OCCUPATIONAL CLASSIFICATION 2015, Department of Statistics, Ministry of Trade & Industry, Republic of Singapore