1330-Information and Communications Technology Service Managers

Job Title: 

Information and Communications Technology Service Managers

Job Description: 

Information and communications technology service managers plan, direct and coordinate the acquisition, development, maintenance and use of computer and telecommunication systems within organisations


Tasks include:

  • consulting with users, management, vendors, and technicians to assess computing needs and system requirements and specifying technology to meet those needs
  • formulating and directing information and communication technology (ICT) strategies, policies and plans
  • directing the selection and installation of ICT resources and the provision of user training
  • directing ICT operations, analysing workflow, establishing priorities, developing standards and setting deadlines
  • overseeing the security of ICT systems
  • assigning, reviewing, managing and leading the work of systems analysts, programmers, and other computer-related workers
  • establishing and directing operational and administrative procedures
  • representing the enterprise or organisation at ICT related conventions, seminars and conferences
Additional Notes: 

This unit group includes

Chief information officer
Information systems manager
IT service manager
Network and communications manager
Software and applications manager
Working proprietor (information and communications technology services)

Specific Occupations: 

Chief information officer/Chief technology officer/Chief security officer

Software and applications manager

Network and communications manager

IT service manager

Working proprietor (information and communications technology service)

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Source Of Info: 

Source: SINGAPORE STANDARD OCCUPATIONAL CLASSIFICATION 2015, Department of Statistics, Ministry of Trade & Industry, Republic of Singapore