Shop supervisors supervise and coordinate the activities of shop sales assistants, checkout operators and other workers in retail and wholesale shops such as supermarkets and department stores.
Ensuring that customers receive prompt service
405 - Entrepreneurial and Small Business Operations
522201 - Retail Supervisor
Description : Supervises and coordinates the activities of retail sales workers.
Green Occupation : No
Green Skill : NoTrade : No
Specializations : Checkout Supervisor, Sales Counter Manager, Sales Department Supervisor, Sales Promotions Officer
NOTE: This Unit group includes operators of small shops for whom the management and supervision of staff is not a significant component of the work. Shop managers who, in addition to supervision of staff, perform management tasks such as determining product mix, overall setting of prices, budgeting and making decisions on staff levels, selection and recruitment are classified in unit group 1420, Retail and Wholesale Trade Managers.
Source : Organising Framework for Occupations (OFO) 2013, Department of Higher Education and Training, Republic of South Africa