5222-Shop supervisors

Job Title: 

Shop supervisors

Job Description: 

Shop supervisors supervise and coordinate the activities of shop sales assistants, checkout operators and other workers in retail and wholesale shops such as supermarkets and department stores.


Tasks include

  • planning and preparing work schedules and assigning staff to specific duties
  • instructing staff on sales procedures, including how to handle difficult or complex cases
  • ensuring that customers receive prompt service
  • participating in and providing advice to managers on interviewing, hiring training, evaluating promoting and dismissing staff, and resolving staff grievances
  • examining returned goods and deciding on appropriate action
  • taking inventory of goods for sale and ordering new stock
  • ensuring that goods and services are correctly priced and displayed
  • ensuring that safety procedures are enforced.
Specific Occupations: 

Supermarket supervisor

Checkout supervisor

Supervisor, sales assistants

Supervisor, shop

Similar O*NET Careers (USA) : 
International Careers(ISCO): 
Source Of Info: 

Source: Pakistan Bureau of Statistics, PSCO-2271