3511-Information and communications technology operations technicians

Tasks include

• operating and controlling peripheral and related computer equipment
• entering commands, using computer terminal, and activating controls on computer and peripheral equipment to integrate and operate equipment
• monitoring systems for equipment failure or errors in performance
• notifying supervisor or maintenance technician of equipment malfunctions
• responding to program error messages by finding and correcting problems, escalating the problem to other staff or terminating the program
• reading job set-up instructions to determine equipment to be used, order of use, material such as disks and paper to be loaded, and control settings
• retrieving, separating and sorting program output as needed, and sending data to specified users
• loading peripheral equipment, such as printers, with selected materials for operating runs, or oversee loading of peripheral equipment by peripheral equipment operators.