Keyword

Hotel Concierge

Baggage Porter, Hotel

Bell Boy, Hotel

Minimum Any Graduate

Minimum 2 years of experience in relevant field

The tasks a Hotel Concierge is expected to perform include:

Delivering baggage to and from hotel rooms, setting up sample room for Salesmen and performing related services as requested by guests or directed by authorities

Transferring trunks, packages and other baggage to room or loading area manually or using hand truck

Arranging for outgoing freight, express or mail shipment, computing charges, tagging articles, and recording information such as addressee, addresser, carrier and charges on specified forms

Setting up display tables, racks or shelves and assisting Salesmen in unpacking and arranging merchandise display

Supplying guests with travel information such as transportation rates, routes and schedules

Escorting incoming guests to rooms

Knowledge of all the features offered by the hotel

Ability to port the luggage of the customer to the room safely

Knowledge of the local travelling options and charges

Knowledge of the local places of importance and leisure

Not applicable

Personality Traits1

Hardworking

Focused

Physically fit

Good communication skills

Polite

Patient

Customer-oriented

Service-oriented

It is not a desk job

Need not handle a team

Local travelling is not a part of this job role

Part-time work and contractual jobs maybe available

Work from home option is not available

Working hours
Hotels usually work for 6/7 days a week and 24 hours everyday. This may vary from hotel to hotel

Shift system maybe available

Is the job suitable for a candidate with special needs?
No

This job is not considered hazardous or dangerous

One may develop occupational hazards such as joint pains, back pain, etc. if not taken care of

For freshers - INR 7,500 to INR 14,500 per month

(These figures are indicative and subject to change)

Tourism & Hospitality Sector in India

The Indian tourism and hospitality industry has emerged as one of the key drivers of growth among the services sector in India. Tourism in India is a potential game changer. It is a sun rise industry, an employment generator, a significant source of foreign exchange for the country and an economic activity that helps local and host communities. The tourism and hospitality sector is among the top 15 sectors in India to attract the highest foreign direct investment (FDI). During the period April 2000-February 2015, this sector attracted around US$ 7,862.08 million of FDI, according to the data released by Department of Industrial Policy and Promotion (DIPP).

With the rise in the number of global tourists and realising India?s potential, many companies have invested in the tourism and hospitality sector. The Indian government has realised the country?s potential in the tourism industry and has taken several steps to make India a global tourism hub. Many major initiatives are taken by the Government of India to give a boost to the tourism and hospitality sector of India. With increasing number of hotels, resorts, etc., the growth opportunities are bound to increase for Hotel Concierge in India.

Hotels

Guest houses

Resorts

Cities and towns across India