Busboy Busser


The tasks a Steward, Hotel is expected to perform include:

Supervising work of dining room Waiters, Pantryman and Room Service Waiters

Ensuring that guests are served promptly and courteously in the dining room

Receiving customers in dining hall and escorting them to tables

Obtaining orders from customers

Ensuring that food is served promptly by Waiters

Visiting rooms, halls and other areas to ensure that they are kept clean and tidy

Ensuring that glass, china and silver wares are in good order

Preparing dining halls for banquets and special occasions

Decorating them with flower vases

Arranging tables and chairs in a pleasing manner

Keeping record of any breakage of crockery or loss of cutlery

Keeping kitchen equipment, crockery, cutlery etc., under his charge

Issuing crockery as needed

Proficient in managing the eating arrangements of staff or service at a hotel

Efficient in offering superior guest service

Competent in ensuring company and department standards are followed

Competent in ensuring all equipment is working

Equipped to maintain a clean environment

Proficient in supervising and reviewing banquet facility setup

Ability to purchase food supplies and kitchen equipment

Ability to check supplies for quality and quantity

Will be updated

Flexibility and attentiveness

Good behaviour

Team player


Hand and finger dexterity

Good team leader


Maintain personal hygiene

Attention to detail

It is not a desk job

Needs to handle a team

Local travelling is a part of this job role

Part-time work and contractual jobs are available in some cities

Work from home option is not available

Working hours

Tourism and hospitality industry usually works for 5/6 days a week and 8/9 hours everyday. This may vary from company to company Shift system maybe available

Being self-employed is also an option. In this case, the working hours and days will be flexible

Is the job suitable for a candidate with special needs?This job is suitable for people with One Leg (OL), Low Vision (LV), Hearing Impaired (HH)

The job is considered hazardous or dangerousunder The Factories Act, 1948 (section 87)

Occupational hazards may include back aches, general fatigue, burns, cuts, trips, falls, etc.

Health risks include exposure to fire while cooking, exposure to home cleaning products, pest control practices and possibilities of electric shocks due to use of gadgets like washing machines, dishwasher, microwave, etc.

For candidates with up to 2 years of experience INR 6,000 to INR 10,000 per month

For candidates with 2 to 5 years of experience INR 10,000 to INR 13,500 per month

For candidates with over 5 years of experience INR 13,500 to INR 18,000 per month

(These figures are indicative and subject to change)

Tourism Industry Growth in IndiaForeign tourist arrivals (FTAs) in India have been consistently increasing in the last 30 years. Ever since the turn of the millennium, the number of FTAs has grown at a CAGR of 9%, until 2012. Going forward, FTAs are expected to grow at a slower pace of ~5.9%.Hoteliers are looking to hire younger candidates for entry-level positions. The sector witnessed tremendous growth at ~12.4% CAGR (current prices) during 2007?12. Intrinsic growth of the sector at constant prices was approximately 2.2% in the same period. The subsequent period of 2013?17 is expected to witness a marginally higher growth rate of 2.6% at constant prices, highlighting the continuation of the sector?s golden period. With the increased thrust of inbound tourism, a large number of people might be required in the travel and tour operators segment in tier 2 and 3 cities and in popular tourist destinations in India. With increasing competition and the need to both attract and retain customers paramount for operators, high quality of service offerings becomes critical.This can only be met by employing a highly motivated and highly skilled staff across functions and roles in a hotel. This highlights the need for good quality skill imparting and training provision from supply institutions, viz. vocational, degree/ certification, graduation or finishing schools.An Overview of the Hotel Sector The sector currently employs over 6.9 million employees and is slated to employ more than 13 million by 2022. This implies an additional creation of ~6 million jobs in the nine-year period.Theperiod2013-17islikelytowitnessmarginallyhighergrowthinemploymentvis-?-vis2017-22duetoinfrastructureconstraintsandgrowingmarketforhomedeliveryinthefoodservicescategory.An analysis of the breakdown of the workforce by subsectors indicates that the restaurants segment would be the key employment growth subsector, driven by QSRs. Hotels have a 27% share.The hotels subsector currently employs ~1.9 million employees, which is expected to reach to 2.3 million by 2022.Increase in workforce is likely to be driven by the creation of additional infrastructure in metros, tier 1 and 2 regions.Within the hotels subsector, about 50 percent of the workforce requirement is expected to occur in the graduate and above category.The restaurants subsector currently employs ~4.6 million employees and the employment base is expected to reach to 10.5 million by 2022.

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