Front Office Executive
Reservation Sales Agent
Ticket Booking Executive
Minimum 12th pass
Freshers or up to 2 years of work experience
The tasks a Travel Agent is expected to perform include:
Planning travels, providing related information and arranging accommodation, itinerary and other facilities for tourists, officials, businessmen and educational or other parties
Receiving information from persons seeking help and providing necessary facilities
Answering inquiries, offering suggestions and providing descriptive literature road maps etc.
Discussing routes, time schedules, baggage limits, rates and types of accommodation with patrons
Assisting patrons to complete travel forms, visas and other official and business transaction pertaining to travel
Planning itinerary and making travel, baggage handling, passage reservations, accommodation and other arrangements as sought within available funds
Delivering travel and reservation tickets and connected papers to patrons informing them of the arrangements made and collecting receivables
Proficient in operating database server
Well-versed with ticket booking and visa process
Knowledge of various tours and cab agencies
Knowledge of nearest tourist destinations
Problem solving ability
Good interpersonal skills
Excellent verbal/ written communication skills
Good listening skills
Calm and patient composure
It is a field job as well as a desk job Need not handle a team
Local travelling is necessary
Part-time work and contractual jobs are not available
Work from home option is not available
Travel agencies usually work for 5/6 days a week for 8/9 hours everyday. This may vary from agency to agency
Shift system maybe available
Is the job suitable for a candidate with special needs?
This job is suitable for candidates with One Arm (OA), One Leg (OL), One Arm and One Leg(OAL), Both Leg (BL), Blind (B), Low Vision (LV) and Hearing Impaired (HH)
This job is considered to be mildly hazardous or dangerous under The Factories Act, 1948 (section 87)
Health risks include stress, back pain, tiredness, dust allergies, extensive heat, etc.
Occupational hazards include visual fatigue, headache, accident, infection, upper limb musculoskeletal injuries, etc.
For freshers - INR 12,000 to INR 15,000 per month
For candidates with 1/2 yearsof experience - INR 15,000 to INR 20,000 per month
(These figures are indicative and subject to change)
Overview of India Tourism and Hospitality Sector
The contribution of the entire travel and tourism sector in India to Gross Domestic Product is estimated to rise from 8.6% (USD 117.9 billion) in 2010 to 9.0% (USD 330.1 billion) by 2020. Between 2010 and 2019 the demand for travel and tourism in India is expected to grow annually by 8.2%, which will place India at the third position in world.
Hotel Industry in India has witnessed tremendous boom in recent years. Hotel Industry is inextricably linked to the tourism industry and the growth in the Indian tourism industry has fuelled the growth of Indian hotel industry. The arrival of low cost airlines and the associated price wars have given domestic tourists a host of options. The 'Incredible India' destination campaign and the recently launched 'Atithi Devo Bhavah' (ADB) campaign have also helped in the growth of domestic and international tourism and consequently the hotel industry.
According to a report, Hotel Industry in India currently has supply of 110,000 rooms and there is a shortage of 150,000 rooms fuelling hotel room rates across India. According to estimates demand is going to exceed supply by at least 100% over the next 2 years. Five-star hotels in metro cities allot same room, more than once a day to different guests, receiving almost 24-hour rates from both guests against 6-8 hours usage. With demand-supply disparity, hotel rates in India are likely to rise by 25% annually and occupancy by 80%, over the next two years. This will affect the competitiveness of India as a cost-effective tourist destination.
The travel agents and tour operators subsector currently employs approximately 0.46 million people and the employment base is expected to reach 0.66 million by 2022. The sector is predominantly unorganised with establishments based on the proprietorship or small-scale partnership model. Employees in the unorganised space are either largely school graduates or dropouts. With the increased thrust of inbound tourism, a large number of people might be required in the travel and tour operators segment in Tier 2 and Tier 3 cities and in popular tourist destinations in India.
Travel agencies across India
Towns and cities across India
Will be updated
Andhra University, School of Correspondence Education, Vishakapatnam
Ravi Shankar University, Raipur Delhi University, New Delhi
Goa University, Goa
Will be updated