Front Office Executive

Tour Operator

Ticketing Consultant

Reservation Sales Agent

Ticket Booking Executive

Travel Counsellor

Minimum 12th pass

Freshers or up to 2 years of work experience

The tasks a Travel Agent is expected to perform include:

Planning travels, providing related information and arranging accommodation, itinerary and other facilities for tourists, officials, businessmen and educational or other parties

Receiving information from persons seeking help and providing necessary facilities

Answering inquiries, offering suggestions and providing descriptive literature road maps etc.

Discussing routes, time schedules, baggage limits, rates and types of accommodation with patrons

Assisting patrons to complete travel forms, visas and other official and business transaction pertaining to travel

Planning itinerary and making travel, baggage handling, passage reservations, accommodation and other arrangements as sought within available funds

Delivering travel and reservation tickets and connected papers to patrons informing them of the arrangements made and collecting receivables

Proficient in operating database server

Well-versed with ticket booking and visa process

Knowledge of various tours and cab agencies

Knowledge of nearest tourist destinations

Not applicable

Work independently

Problem solving ability

Good interpersonal skills

Excellent verbal/ written communication skills

Good listening skills

Calm and patient composure

It is a field job as well as a desk job Need not handle a team

Local travelling is necessary

Part-time work and contractual jobs are not available

Work from home option is not available

Working hours

Travel agencies usually work for 5/6 days a week for 8/9 hours everyday. This may vary from agency to agency

Shift system maybe available

Is the job suitable for a candidate with special needs?

This job is suitable for candidates with One Arm (OA), One Leg (OL), One Arm and One Leg(OAL), Both Leg (BL), Blind (B), Low Vision (LV) and Hearing Impaired (HH)

This job is considered to be mildly hazardous or dangerous under The Factories Act, 1948 (section 87)

Health risks include stress, back pain, tiredness, dust allergies, extensive heat, etc.

Occupational hazards include visual fatigue, headache, accident, infection, upper limb musculoskeletal injuries, etc.

For freshers - INR 12,000 to INR 15,000 per month

For candidates with 1/2 yearsof experience - INR 15,000 to INR 20,000 per month

(These figures are indicative and subject to change)

Overview of India Tourism and Hospitality Sector

The contribution of the entire travel and tourism sector in India to Gross Domestic Product is estimated to rise from 8.6% (USD 117.9 billion) in 2010 to 9.0% (USD 330.1 billion) by 2020. Between 2010 and 2019 the demand for travel and tourism in India is expected to grow annually by 8.2%, which will place India at the third position in world.

Hotel Industry in India has witnessed tremendous boom in recent years. Hotel Industry is inextricably linked to the tourism industry and the growth in the Indian tourism industry has fuelled the growth of Indian hotel industry. The arrival of low cost airlines and the associated price wars have given domestic tourists a host of options. The 'Incredible India' destination campaign and the recently launched 'Atithi Devo Bhavah' (ADB) campaign have also helped in the growth of domestic and international tourism and consequently the hotel industry.

According to a report, Hotel Industry in India currently has supply of 110,000 rooms and there is a shortage of 150,000 rooms fuelling hotel room rates across India. According to estimates demand is going to exceed supply by at least 100% over the next 2 years. Five-star hotels in metro cities allot same room, more than once a day to different guests, receiving almost 24-hour rates from both guests against 6-8 hours usage. With demand-supply disparity, hotel rates in India are likely to rise by 25% annually and occupancy by 80%, over the next two years. This will affect the competitiveness of India as a cost-effective tourist destination.

The travel agents and tour operators subsector currently employs approximately 0.46 million people and the employment base is expected to reach 0.66 million by 2022. The sector is predominantly unorganised with establishments based on the proprietorship or small-scale partnership model. Employees in the unorganised space are either largely school graduates or dropouts. With the increased thrust of inbound tourism, a large number of people might be required in the travel and tour operators segment in Tier 2 and Tier 3 cities and in popular tourist destinations in India.

Travel agencies across India

Towns and cities across India

Will be updated

Andhra University, School of Correspondence Education, Vishakapatnam

Ravi Shankar University, Raipur Delhi University, New Delhi

Goa University, Goa

Will be updated